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Author Topic: The UkuleleHead Q&A/FAQ Thread...  (Read 57335 times)

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indeciSEAN

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The UkuleleHead Q&A/FAQ Thread...
« on: July 19, 2010, 04:18:44 AM »

Got questions? We got answers...
If you're unclear on something in the mailer or have a general question you haven't seen the answer to anywhere about "Amanda Palmer Performs The Popular Hits Of Radiohead On Her Magical Ukulele", post it here and we'll do our best to get back to you ASAP!
Anything that we see getting asked a lot will be added to the FAQ, so be sure to check that first...

FAQ:
From Amanda...
WHEN WILL THE RECORD GO ON SALE?
the record is officially available NOW as a digital download via bandcamp at music.amandapalmer.net, and vinyl bundles will go up around 3pm (EST, that's NYC time. your time zone HERE) on tuesday, July 20th.
the download requires a minimum donation of 84¢.

WHY IS THE BASE DONATION 84 CENTS? THAT SEEMS SO RANDOM.
because 54¢ goes to radiohead (for letting me play their music) and the rest goes to paypal (their cut for the transaction). should you wish to donate more than that (and if you can afford to, please do it) it will come directly to me - no label, no middleman, just me.

I WANT THE VINYL AND THE SHIRT AND A HAND-PAINTED UKULELE! WHASSA DEAL?
the PHYSICAL bundles will be available at approximately 3pm tuesday afternoon (again, eastern US time).
the store will be accepting paypal, so please be sure to have your account or credit card READY...some of this stuff (esp the vinyl, which is limited to 1,000) is going to go FAST. the six ukuleles i made are ONE-OF-A-KIND - you will be able to pick which one you want, but when that design sells, it's gone. you can sign up for a paypal account HERE.

AND WHEN IS THIS WEBCAST YOU KEEP TALKING ABOUT?
at SIX O'CLOCK pm (july 20th, eastern time again) i'll be holding a WEBCAST RELEASE PARTY at partyontheinternet.com, with a ton of musical guests, art guests. special performances, FRUITY DRINKS, coconut bra experiments, and YOU. please tune in! i'll play the songs in ways you could NEVER imagine, we'll do some giveaways, drink our mai-tais, take questions, and celebrate this momentous occasion TOGETHER.
dress to impress (and prepare to twitter in photos for me to re-post). i think this'll be my weirdest/funnest/most ambitious webcast to date. team chaos is coming. my housemates are coming. my moxy mr neil gaiman is coming. michael fucking pope is gonna film it. mark them calendars, kiddos, this ain't one you'll wanna miss.
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NaturalTalentsWasted

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #1 on: July 19, 2010, 10:07:14 AM »

So I have a question - will the non-ukelele stuff in bundle 4 be available at any other point (as tour merch, on the website?) I can't justify spending $250, (and while I'd love a Kayla-Uke, I'm sure someone else could put it to far better use than I could) but I'd love that hurricane glass and the other stuff.

Thanks - and good luck in the next few days. :)
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Merk

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #2 on: July 19, 2010, 10:26:14 AM »

any reason on the track numbers that there is no track 5?

1-fake plastic leaves
2-high and dry
3-no suprises
4-idoteque
6-creep
7-exit music
8-creep
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #3 on: July 19, 2010, 10:33:39 AM »

 :embarassed:
Really dissapointing that you didnt put the hurricane glass, poster, glam photo, UkuleleHead can-lid magnet in cheaper packages. The gap between a $35 and $250 package seems really big. Why not make bigger <$100 packages like the Evelyn Evelyn ones? I am going to buy the EP anyway ofcourse but I would like all the other stuff as well. Everything looks great though!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #4 on: July 19, 2010, 10:40:55 AM »

^Agreed. I suspect the 109 limited edition bundles will sell out in no time flat even for those who can afford it.

I'm still ultra excited for the music!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #5 on: July 19, 2010, 11:53:47 AM »

any reason on the track numbers that there is no track 5?

1-fake plastic leaves
2-high and dry
3-no suprises
4-idoteque
6-creep
7-exit music
8-creep

She plays the entirety of NWA's "A Bitch is a Bitch" in .000003 seconds at the start of the first "Creep".
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #6 on: July 19, 2010, 01:12:26 PM »

any reason on the track numbers that there is no track 5?

1-fake plastic leaves
2-high and dry
3-no suprises
4-idoteque
6-creep
7-exit music
8-creep

She plays the entirety of NWA's "A Bitch is a Bitch" in .000003 seconds at the start of the first "Creep".

This just made me so happy.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #7 on: July 19, 2010, 01:45:50 PM »

I would love some of the merch in the uke package as well... to the point where I'm really considering shelling out for the $250 package even though I really can't afford it. 

(Plus, the sung haiku would be so awesome)
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #8 on: July 19, 2010, 02:01:41 PM »

So, is the shirt brand the same as the EvelynEvelyn shirt?  I guessed wrong on the size for that one and should probably go down one.

I would also be interested in ukulele package items without the ukulele, but may just forgo the glass, ad, and glamour shot.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #9 on: July 19, 2010, 05:58:47 PM »

Will the "DVDR which'll include tons of UkuleleHead content such as music videos, tons of outtakes from my album-shoot, alternate album art, and more" be available at any time outside the iPhone bundle? To say I'm HUGELY interested in it is an understatement, but somehow I feel like gushing out $1,000 just for that part I'm especially interested in is a little much.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #10 on: July 19, 2010, 07:44:24 PM »

I'm a little torn. I have to work tomorrow, at 3pm to 11pm. I want the $250 package. I'm wondering how quickly this is going to sell. Worth missing work for? What are the chances it'll go onsale exactly at 3...cus then I could just go into work a little late. Hate to call out, because I need to pay for this package. I haven't ruled out that option completely.

Anybody know how quickly the Evelyn Evelyn packages sold out? Any thoughts on the chances of the $250 bundle being sold out in less than
a day ( all I need is a little over 8 hours) ?

And I am still completely bummed this isn't being released on cd.
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indeciSEAN

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #11 on: July 19, 2010, 08:35:19 PM »

So I have a question - will the non-ukelele stuff in bundle 4 be available at any other point (as tour merch, on the website?) I can't justify spending $250, (and while I'd love a Kayla-Uke, I'm sure someone else could put it to far better use than I could) but I'd love that hurricane glass and the other stuff.

Thanks - and good luck in the next few days. :)

when we first showed y'all the t-shirt design, we still hadn't decided if we were going to offer it on its own. we all had our own opinions, but we're also trying really hard in this project to make sure that we are open to things we might not normally think to do.

as you can see, due to popular demand, it's going to be available à la carte AND in the bundles. so, if you grumbled at us to sell ‘em separate, please get one. as amanda said: we’d be sad pandas if we tried to be nice and make ‘em, and then you all went and bought dinner at KFC instead or some shit.

NOW...shirts aside, there's still a lot of stuff in all of these bundles that people have been asking for us to sell separately (actually, that's basically all this thread is). if you want the stuff like the mai-tai glass, poster, magnet, uke pick, etc it's ONLY in the bundles. as of now, we don't have plans to reprint these things/sell them on their own, but your words are helping show us.....something.

if when everything's said and done we have some left over, or want to make more for round II...well, we'll burn that bridge when we get to it. i can promise you two things: 1) if you want that stuff the ony sure-fire way to get them for now is in these bundles & 2) IF we end up selling them on their own in the future, we're NOT going to fuck you people over that got them when they were first made available...you're our lifeblood and i don't want you to feel like you're getting punished for supporting amanda early, and see the glasses going for $1 each on eBay.
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indeciSEAN

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #12 on: July 19, 2010, 08:36:19 PM »

any reason on the track numbers that there is no track 5?

1-fake plastic leaves
2-high and dry
3-no suprises
4-idoteque
6-creep
7-exit music
8-creep

this is fixed now. we're looking into it with bandcamp.
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indeciSEAN

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #13 on: July 19, 2010, 08:36:58 PM »

:embarassed:
Really dissapointing that you didnt put the hurricane glass, poster, glam photo, UkuleleHead can-lid magnet in cheaper packages. The gap between a $35 and $250 package seems really big. Why not make bigger <$100 packages like the Evelyn Evelyn ones? I am going to buy the EP anyway ofcourse but I would like all the other stuff as well. Everything looks great though!

sorry you're dissapointed, but thank you for the kind words and support. who knows, maybe we'll get stuck with all this stuff and your dreams will come true...  :)
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indeciSEAN

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #14 on: July 19, 2010, 08:38:03 PM »

Will the "DVDR which'll include tons of UkuleleHead content such as music videos, tons of outtakes from my album-shoot, alternate album art, and more" be available at any time outside the iPhone bundle? To say I'm HUGELY interested in it is an understatement, but somehow I feel like gushing out $1,000 just for that part I'm especially interested in is a little much.

no idea. i don't expect it to, but mebbe i'll work it into something...the new iphone app or something.
what i can tell you is that it's mostly just beth and i sitting down and trying to put everything together that makes sense and amanda slinging some random-ass awesome stuff at us, too. definitely one of the most interesting pieces of the bundles to me, but it seemed to get quite overlooked by most.
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indeciSEAN

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #15 on: July 19, 2010, 08:39:27 PM »

So, is the shirt brand the same as the EvelynEvelyn shirt?  I guessed wrong on the size for that one and should probably go down one.

I would also be interested in ukulele package items without the ukulele, but may just forgo the glass, ad, and glamour shot.

so...wait...you only want the buttons and magnet?

also: i don't believe it's the same shirt brand buy i think only beth can accurately answer that.
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indeciSEAN

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #16 on: July 19, 2010, 08:40:45 PM »

I'm a little torn. I have to work tomorrow, at 3pm to 11pm. I want the $250 package. I'm wondering how quickly this is going to sell. Worth missing work for? What are the chances it'll go onsale exactly at 3...cus then I could just go into work a little late. Hate to call out, because I need to pay for this package. I haven't ruled out that option completely.

Anybody know how quickly the Evelyn Evelyn packages sold out? Any thoughts on the chances of the $250 bundle being sold out in less than
a day ( all I need is a little over 8 hours) ?

And I am still completely bummed this isn't being released on cd.

i expect the $250 - at least one of the colors (not sure which will be more popular) - will last a day. but i'm very surprised with the level of excitement this is getting too, so maybe i'll be completely wrong and they'll be gone in 5 minutes.
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beth of all trades

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #17 on: July 19, 2010, 09:03:31 PM »

if when everything's said and done we have some left over, or want to make more for round II...well, we'll burn that bridge when we get to it. i can promise you two things: 1) if you want that stuff the ony sure-fire way to get them for now is in these bundles & 2) IF we end up selling them on their own in the future, we're NOT going to fuck you people over that got them when they were first made available...you're our lifeblood and i don't want you to feel like you're getting punished for supporting amanda early, and see the glasses going for $1 each on eBay.

My colleague Sean is very articulate.  He's right--- if we end up with a few left over we might do something like use them as a prize in a contest, or have them signed and put up on PWT, but you'll never see bargain-basement pricing because that screws people who buy the bundles.  

You may be asking "But WHY not sell them separately now???  Why didn't you make more in the first place?"

There are lots of reasons but here's the main one:
We're handling fulfillment of this project from Sean's house--- and by "we" I mean me, Hayley Fiasco, Sean and Kayla.  We'll probably also have a few interns to help out, but the bottom line is, this is a family, totally DIY operation.  If you buy this vinyl, you can be sure that a member of Team Chaos packed your purchase themselves to ensure that it's done right and with a personal touch.  

This project, for me, has always been about re-writing the Way Things Are.  For Amanda's solo release in 2008, we were under the thumb of a record label and saw NO MONEY from the sales of that music.  Now, all donations over the minimum go directly to Amanda.  In 2008, we used a big company to ship out your merchandise orders, and a lot of people were upset that their items were improperly packed, damaged or missing.  This time, we're showing you that we care by doing it ourselves.

We've dipped our toes in the water with DIY fulfillment with the fanciest Evelyn Evelyn packages, and people liked the personal touch.  Now, we're expanding into a larger project, but we're keeping it simple enough that we can totally rock this.  

If we had one person ordering a shirt and a button and a hurricane glass and another ordering just a ukulele and a third ordering a poster and a magnet and the vinyl, the chances of things getting fucked up increase exponentially.  The decision to add the t-shirt a la carte was a difficult one, because we knew it would complicate things, but we did it because YOU told us it mattered to you.   We have a plan to do it and I know we'll rock it, but complicating things any further just didn't make sense.  We are sorry to make you guys sad by not selling things separately, but I'd rather that happen than for people to get the wrong things/have major delays/all the other things that can go wrong in fulfillment.

For the future though, it's very helpful for us to hear from you what sorts of merch you want (ie, the hurricane glass seems to be a really popular item) and how much you'd want to pay for it.  That way, when we plan the next release--- after we've had the trial-by-fire of UKULELEhead --- we can take your suggestions and craft a merch plan that fills even more of your needs.  

I love you guys and I really look forward to hearing what you think of the physical merch packages that go along with this release.  Merch is one of my favorite things to work on and this project has been my baby for quite a while.  Please feel free to share your thoughts about it here on the box or to contact me and the rest of the team at Us@amandapalmer.net.
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insignifikunt

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #18 on: July 19, 2010, 09:04:50 PM »

the black AND aqua shirts are available in the packs aren't they? just want to be certain because the picture is only of the aqua shirts.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #19 on: July 19, 2010, 11:06:54 PM »

The site says "now!" but nothing's there D:
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #20 on: July 19, 2010, 11:43:50 PM »

the black AND aqua shirts are available in the packs aren't they? just want to be certain because the picture is only of the aqua shirts.

yep. you'll get to choose your shirt color and size!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #21 on: July 19, 2010, 11:50:33 PM »

I just wanted to add aside from whining about no cd, I think the $250 bundle has it all. It's everything that I like as a collector.
Poster, T-shirt, the pick (which is fucking rad), vinyl...I absolutely love the design. Cannot wait for the poster, wishing that was signed over the photo, or even the vinyl but can't whine about that since Amanda is the most interactive with her fans than any other artist I've ever gone to see/been a fan of. Especially since it seems the new thing lately with concert tickets to have special "fan packages" where for $1,000 you can meet Ozzy with your concert ticket, or for $400 you can meet Cyndi Lauper (and they will give you an autograph photo, not sure if you're allow to ask her to sign anything from your personal collection). I honestly can't think of a better artist to support. One who I not only enjoy musically but one who has pointed me in the direction to so much other amazing art/theatre/music that I know I probably would have never come across. So, in my opinion everyone involved in these bundles of merch did a great job, except of course the lack of the compact disc...lol! ( Hey I can't help it, I'm 34 not 18. It's hard for me to let go of the actual package. I'm not adjusting to storing all my music on the computer very well. )
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #22 on: July 20, 2010, 01:58:30 AM »

Hi, a question about the shipping. If you guys are handling everything yourselves then what are the shipping costs for the different bundles? And will you be sending the stuff all over the world, or do you have restrictions? Since I live in Finland the shipping costs are often more than the price of the actual merch.
Thanks for the awesome bundels, everything looks great.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #23 on: July 20, 2010, 02:12:34 AM »

Hey I can't help it, I'm 34 not 18. It's hard for me to let go of the actual package. I'm not adjusting to storing all my music on the computer very well.

I'm 28 not 18 and I'd rather have a nice big piece of wax to drool over than a friggin' CD.......but to each their own.  ^-^
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #24 on: July 20, 2010, 03:37:55 AM »

Will it be on iTunes? I don't have acess to a credit card  =\
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #25 on: July 20, 2010, 04:21:58 AM »

I just wanted to add aside from whining about no cd, I think the $250 bundle has it all. It's everything that I like as a collector.
Poster, T-shirt, the pick (which is fucking rad), vinyl...I absolutely love the design. Cannot wait for the poster, wishing that was signed over the photo, or even the vinyl but can't whine about that since Amanda is the most interactive with her fans than any other artist I've ever gone to see/been a fan of. Especially since it seems the new thing lately with concert tickets to have special "fan packages" where for $1,000 you can meet Ozzy with your concert ticket, or for $400 you can meet Cyndi Lauper (and they will give you an autograph photo, not sure if you're allow to ask her to sign anything from your personal collection). I honestly can't think of a better artist to support. One who I not only enjoy musically but one who has pointed me in the direction to so much other amazing art/theatre/music that I know I probably would have never come across. So, in my opinion everyone involved in these bundles of merch did a great job, except of course the lack of the compact disc...lol! ( Hey I can't help it, I'm 34 not 18. It's hard for me to let go of the actual package. I'm not adjusting to storing all my music on the computer very well. )

Hah, with Amanda it is mostly like... £15 for the concert ticket, "fan package" where you can meet the artist and get something signed... £15 and some of your time after the show.


Hey I can't help it, I'm 34 not 18. It's hard for me to let go of the actual package. I'm not adjusting to storing all my music on the computer very well.

I'm 28 not 18 and I'd rather have a nice big piece of wax to drool over than a friggin' CD.......but to each their own.  ^-^

Are we supposed to give our names and preferences here?  :) 24, quite like both and especially those special packs where they come in the same one (like In Rainbows special package... Man that was nice) but really think either is nice as a physical copy(and I do want a physical copy too!) as long as I can get it conviniently on my iPod too.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #26 on: July 20, 2010, 05:28:35 AM »

i am 17 and not 18 and this is my first time buying a whole album (well, ep) digitally.

at least, i think. i still am armed with a visa gift card and it's still very possible i will end up spending it on a vinyl i have no way to listen to.

thank you team chaos, as always, for everything.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #27 on: July 20, 2010, 06:08:52 AM »

YAY!!!  i am getting a $250 package because it sounds awesome... would have loved the $1000 package but it's half my January holiday fare :(
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #28 on: July 20, 2010, 07:15:48 AM »

i am not sure what format mp3 flac ect i should choose
which one????
when i download music from anyplace besides the itunes store i can never get it in to my ipod
how??
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #29 on: July 20, 2010, 07:49:48 AM »

i am not sure what format mp3 flac ect i should choose
which one????
when i download music from anyplace besides the itunes store i can never get it in to my ipod
how??

if you don't know, then i'd reccomend one of the two vbr mp3s.
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I do not want to live to archive my own life.
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I do not want to fall into the subtle trap of truly believing I Blog Therefore I Am.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #30 on: July 20, 2010, 08:14:55 AM »

so what happens "Now!" ?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #31 on: July 20, 2010, 09:11:03 AM »

So torn about which package to buy... I really want the $250 one and it's totally worth it, but bills bills bills. I hate money.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #32 on: July 20, 2010, 10:53:06 AM »

id do that too , but then i'd have 2 ukulele's i cant play :)
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #33 on: July 20, 2010, 11:07:56 AM »

Will it be on iTunes? I don't have acess to a credit card  =\

You can buy visa gift cards at department stores and just use that thru paypal :)
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #34 on: July 20, 2010, 12:10:17 PM »

i am not sure what format mp3 flac ect i should choose
which one????
when i download music from anyplace besides the itunes store i can never get it in to my ipod
how??

If you do not know which format to choose from, I recommend going with 320K vbr MP3s - this will play in iTunes and will be high quality mp3s - CD quality sound. :)
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #35 on: July 20, 2010, 12:35:07 PM »

What time do the bundles go onsale? In the e-mail it says 3:00 pm, but the countdown on the portal site says 5 hours.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #36 on: July 20, 2010, 12:44:15 PM »

Yeah, I'm on PST and it says five hours from 10:00 am, which is closer to 2pm than 12pm as reported.  Oh well~
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #37 on: July 20, 2010, 12:50:20 PM »

Everything goes on sale at 3pm Eastern time (New York) - the portal reads accurately for me (I am in Eastern time zone).
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #38 on: July 20, 2010, 01:14:07 PM »

i suppose the script reads the time form each person's timer, cos here in greece the counter reached 0 and  says "Now!" since 5 hours ago...
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #39 on: July 20, 2010, 01:15:31 PM »

Never mind I'm an idiot, the clock on my computer was wrong, therefore throwing everything off.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #40 on: July 20, 2010, 02:23:44 PM »

First of all, THANK YOU TEAM CHAOS!!!  :D

Second of all, I want Bundle #3, which is supposed to have the limited edition vinyl. What happens if the vinyl sells out before I get there (I'm paranoid). Is it then just the shirt and buttons for $35.00? Or do I get the option to go to just the shirt or something??? Also, the clock on your website is counting down to 3pm eastern time for me and I am in Oklahoma where it should be 2pm. Will the website still open at the proper time so I don't get jacked on getting the vinyl package???

Please respond and thank you for your time!!!

Love you all.

*** I just refreshed the website and it is now showing the correct time.. but question about order still stands. Thank you.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #41 on: July 20, 2010, 02:24:08 PM »

i am not sure what format mp3 flac ect i should choose
which one????
when i download music from anyplace besides the itunes store i can never get it in to my ipod
how??

If you do not know which format to choose from, I recommend going with 320K vbr MP3s - this will play in iTunes and will be high quality mp3s - CD quality sound. :)

Also, to get it on the Ipod you have to import it into the itunes library so that it can sync up (or at least that's how I would do it). When I had an Ipod, MP3's from any source could be uploaded to it this way.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #42 on: July 20, 2010, 02:24:51 PM »

Another question - if we buy a bundle that comes with the DL code, Amanda (and the rest of you lovelies) are still seeing profit from the download, right? Or if we want to pay more than 84 cents, should we buy the DL in addition to a bundle?

..... does that make any sense?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #43 on: July 20, 2010, 02:35:36 PM »

Another question - if we buy a bundle that comes with the DL code, Amanda (and the rest of you lovelies) are still seeing profit from the download, right? Or if we want to pay more than 84 cents, should we buy the DL in addition to a bundle?

..... does that make any sense?
I don't think it costs them that much to let the vinyl buyers DL the record. But $20 for the vinyl edition alone will more than compensate her, I'm sure.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #44 on: July 20, 2010, 02:59:15 PM »

Another question - if we buy a bundle that comes with the DL code, Amanda (and the rest of you lovelies) are still seeing profit from the download, right? Or if we want to pay more than 84 cents, should we buy the DL in addition to a bundle?

..... does that make any sense?
Correct - if you buy the bundle, the cost of every merch item in the bundle has been calculated and priced so that some profit is made on the merch. If you buy the download, no profit is made to Amanda unless you pay more than 84 cents. if you pay $1.00 for the EP, 54 cents goes towards licensing for Radiohead's songs and and 30 sents goes towards the paypal transaction (to pay Radiohead their 54 cent fee and accept your payment, we have to pay paypal for their service) so if you pay a $1 only 16 cents goes to Amanda.  So whatever you pay for the download minus 84 cents is the amount you donate to amanda - which will help us pay for the recording fees for this album and future recordings, the merch, the labor, our rent, food etc. you get the point :-P

I believe when you purchase the bundle you will have the OPTION to donate more money to Amanda to support the music, art etc. We really appreciate all of you taking the time to not only shop the bundles, but to listen to the music and any penny of your hard earned cash is much MUCH appreciated. Amanda works hard to bring you this art, and we work hard to help her bring her art to you, so whether or buy a physical bundle or the digital download we appreciate your support!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #45 on: July 20, 2010, 03:00:40 PM »

First of all, THANK YOU TEAM CHAOS!!!  :D

Second of all, I want Bundle #3, which is supposed to have the limited edition vinyl. What happens if the vinyl sells out before I get there (I'm paranoid). Is it then just the shirt and buttons for $35.00? Or do I get the option to go to just the shirt or something??? Also, the clock on your website is counting down to 3pm eastern time for me and I am in Oklahoma where it should be 2pm. Will the website still open at the proper time so I don't get jacked on getting the vinyl package???

Please respond and thank you for your time!!!

Love you all.

*** I just refreshed the website and it is now showing the correct time.. but question about order still stands. Thank you.

The EP on vinyl is limited to 1,000 copies, and we have allocated enough vinyl for each bundle - there are only a certain number of physical merch bundles - ie: 3 iPhone bundles, 6 Amanda painted ukes, 100 Kayla painted ukes etc. Once those bundles sell out, the website will update automatically and you will be unable to purchase the out of stock bundle. We will NOT over sell the vinyl, once we are out, we are out and the merch page and bundle options will update accordingly.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #46 on: July 20, 2010, 03:05:37 PM »

Trying to order a shirt and get the following error:

[template not found: download_panel]

Also getting some 503 server errors. I assume it's due to the amount of traffic at the site?

Edited to add: the other error is:

Service Unavailable
This server is temporarily unable to service requests.(Internal-Reason: 132)
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #47 on: July 20, 2010, 03:06:49 PM »

Site is crashing every time I try to order...
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #48 on: July 20, 2010, 03:07:29 PM »

Trying to order a shirt and get the following error:

[template not found: download_panel]

Also getting some 503 server errors. I assume it's due to the amount of traffic at the site?

Edited to add: the other error is:

Service Unavailable
This server is temporarily unable to service requests.(Internal-Reason: 132)

+1  :-\
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #49 on: July 20, 2010, 03:07:32 PM »

Anyone having trouble, hang in there, we're doing our best. Orders ARE definitely coming in, though...and FAST!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #50 on: July 20, 2010, 03:08:05 PM »

Trying to order a shirt and get the following error:

[template not found: download_panel]

Also getting some 503 server errors. I assume it's due to the amount of traffic at the site?

Edited to add: the other error is:

Service Unavailable
This server is temporarily unable to service requests.(Internal-Reason: 132)


Same here, but for the vinyl+t-shirt bundle
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #51 on: July 20, 2010, 03:11:01 PM »

I got through, and PayPal is telling me that my transaction is complete, which is fantastic. Hallelujah! :icon_rr:
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #52 on: July 20, 2010, 03:11:49 PM »

I got through!  Yay!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #53 on: July 20, 2010, 03:13:09 PM »

I kept refreshing and it worked - got my confirmation email.  :D
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #54 on: July 20, 2010, 03:14:52 PM »

Mine worked too, whoooohoooooo!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #55 on: July 20, 2010, 03:16:21 PM »

Ahhh! YA! Got through and ordered has been processed, coolness!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #56 on: July 20, 2010, 03:18:53 PM »

Since you couldn't combine bundles I had two make two separate orders, both coming toe. Are you able to combine the orders and refund one of my shipment charges?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #57 on: July 20, 2010, 03:20:11 PM »

Yay ordered!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #58 on: July 20, 2010, 03:21:24 PM »

The $35 bundle sold out before I could get through and I started right on time. Bugger. I bought just the vinyl instead.

Should you offer merch a-la-carte at a later date, I'm so very in.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #59 on: July 20, 2010, 03:21:53 PM »

It crashed on me JUST as I clicked "Pay now", but I got an E-mail saying that the payment was sent and the transaction is showing on my Pay Pal account....so, all is well!  :headbang:
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #60 on: July 20, 2010, 03:31:04 PM »

That was the most stressful 20 minutes of my life battling against site crashing, slow internet speeds at my end and an overheating laptop. Finally managed to get my order for the $35 bundle in, with 6 remaining. Phew. God knows how Team Chaos deal with all of us!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #61 on: July 20, 2010, 03:34:41 PM »

Question, I ordered 2 $35 bundles because my friend and I were combining shipping but we needed 2 different sized shirts. I just wrote in the special instructions part when I placed my order on paypal, will you get that?

Also are there no girlie shirts in black?

I am sooooo relieved I finally got through! Cheers guys!
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insignifikunt

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #62 on: July 20, 2010, 03:37:11 PM »

The $35 bundle sold out before I could get through and I started right on time. Bugger. I bought just the vinyl instead.

Should you offer merch a-la-carte at a later date, I'm so very in.

They are still available according the the website here... And the shirts are a-ha-carte so you can buy one separately...
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #63 on: July 20, 2010, 03:44:13 PM »

That was the most stressful 20 minutes of my life battling against site crashing, slow internet speeds at my end and an overheating laptop. Finally managed to get my order for the $35 bundle in, with 6 remaining. Phew. God knows how Team Chaos deal with all of us!


THIS, SO MUCH.
I now have a migraine from freaking out, but dammit, my boyfriend and I get our 20 word ballad! :P
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #64 on: July 20, 2010, 03:48:05 PM »

That was the most stressful 20 minutes of my life battling against site crashing, slow internet speeds at my end and an overheating laptop. Finally managed to get my order for the $35 bundle in, with 6 remaining. Phew. God knows how Team Chaos deal with all of us!
Forgive me for asking, but how do you know there were only 6 remaining?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #65 on: July 20, 2010, 03:48:38 PM »

Since you couldn't combine bundles I had two make two separate orders, both coming toe. Are you able to combine the orders and refund one of my shipment charges?

I will happily make sure this is taken care of for you. We (and by "we" I mean Bandcamp) are working on a shopping cart feature for the future, but this is how we had to do it. Drop an e-mail to Us@amandapalmer.net and just explain the situation. I'll sort you!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #66 on: July 20, 2010, 03:49:06 PM »

That was the most stressful 20 minutes of my life battling against site crashing, slow internet speeds at my end and an overheating laptop. Finally managed to get my order for the $35 bundle in, with 6 remaining. Phew. God knows how Team Chaos deal with all of us!
Forgive me for asking, but how do you know there were only 6 remaining?

When there's less than 20% of the inventory left on something, it warns you...
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #67 on: July 20, 2010, 03:49:56 PM »

The $35 bundle sold out before I could get through and I started right on time. Bugger. I bought just the vinyl instead.

Should you offer merch a-la-carte at a later date, I'm so very in.

I am manually adjusting stuff as it sells out. I restocked the shirt/vinyl/button bundle with a few more if you wanna go at it again...that said, the vinyl is really close to completely gone and when it is, I can't do anything more.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #68 on: July 20, 2010, 03:50:39 PM »

Question, I ordered 2 $35 bundles because my friend and I were combining shipping but we needed 2 different sized shirts. I just wrote in the special instructions part when I placed my order on paypal, will you get that?

Also are there no girlie shirts in black?

I am sooooo relieved I finally got through! Cheers guys!

We will, but please FWD your receipt to Us@amandapalmer.net and explain so we don't somehow overlook it...  O0

P.S. Thanks for the support!!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #69 on: July 20, 2010, 03:50:53 PM »

That was the most stressful 20 minutes of my life battling against site crashing, slow internet speeds at my end and an overheating laptop. Finally managed to get my order for the $35 bundle in, with 6 remaining. Phew. God knows how Team Chaos deal with all of us!
Forgive me for asking, but how do you know there were only 6 remaining?

When there's less than 20% of the inventory left on something, it warns you...
Thanks Sean, I presume I was ok then  O0
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #70 on: July 20, 2010, 03:54:08 PM »

The $35 bundle sold out before I could get through and I started right on time. Bugger. I bought just the vinyl instead.

Should you offer merch a-la-carte at a later date, I'm so very in.

I am manually adjusting stuff as it sells out. I restocked the shirt/vinyl/button bundle with a few more if you wanna go at it again...that said, the vinyl is really close to completely gone and when it is, I can't do anything more.
i thought it was gone for good, so i settled fopr vinyl only. if i buy another vinyl/shrit bundle, is there any way to cancel my vinyl order or is that too complcaited?

\alternatively, if i buy a shirt on its own, can i have the shipping for my already-bought vinyl?

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #71 on: July 20, 2010, 04:06:26 PM »

DAMMIT, i can't order a shirt because paypal won't let me access my account. i think its cos im in an internet cafe in tunisia, paypal probably thinks some random tunisian man is money.

on the plus side, an internet cafe in tunisia now has the ep downloaded onto it, and i have the vinyl ordered :)

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #72 on: July 20, 2010, 04:08:59 PM »

The $35 bundle sold out before I could get through and I started right on time. Bugger. I bought just the vinyl instead.

Should you offer merch a-la-carte at a later date, I'm so very in.

I am manually adjusting stuff as it sells out. I restocked the shirt/vinyl/button bundle with a few more if you wanna go at it again...that said, the vinyl is really close to completely gone and when it is, I can't do anything more.

Sean, you made my year. Is there an issue now with "returning"/stopping my previous order? How do I do this? :-/
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #73 on: July 20, 2010, 04:11:23 PM »

bundle ordered!!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #74 on: July 20, 2010, 04:12:04 PM »

Question, I ordered 2 $35 bundles because my friend and I were combining shipping but we needed 2 different sized shirts. I just wrote in the special instructions part when I placed my order on paypal, will you get that?

Also are there no girlie shirts in black?

I am sooooo relieved I finally got through! Cheers guys!

We will, but please FWD your receipt to Us@amandapalmer.net and explain so we don't somehow overlook it...  O0

P.S. Thanks for the support!!

Done. Cheers!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #75 on: July 20, 2010, 04:12:43 PM »

Question, I don't know where to post this but Mark told me I should post it in this thread.  I gave Amanda WAY too much of a donation because I stupidly forgot to put "0." at the beginning.  I already emailed her through my PayPal email and not had a reply. How can I get a refund?  I hope you can help. x
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indeciSEAN

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #76 on: July 20, 2010, 04:18:30 PM »

The $35 bundle sold out before I could get through and I started right on time. Bugger. I bought just the vinyl instead.

Should you offer merch a-la-carte at a later date, I'm so very in.

I am manually adjusting stuff as it sells out. I restocked the shirt/vinyl/button bundle with a few more if you wanna go at it again...that said, the vinyl is really close to completely gone and when it is, I can't do anything more.

Sean, you made my year. Is there an issue now with "returning"/stopping my previous order?

Cancel your order and re-order. FWD both receipts to sean@amandapalmer.net and I'll get it sorted. :)
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absynth aura

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #77 on: July 20, 2010, 04:20:52 PM »

Ahhh the site's not going past the pop-up to select the size/quantity whatever D:
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middleearthguy

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #78 on: July 20, 2010, 04:22:14 PM »

wow refreshing the page and the bundles are selling more than 1 a minute 38 left and only 77 records left
go Amanda!!
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indeciSEAN

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #79 on: July 20, 2010, 04:23:08 PM »

Question, I don't know where to post this but Mark told me I should post it in this thread.  I gave Amanda WAY too much of a donation because I stupidly forgot to put "0." at the beginning.  I already emailed her through my PayPal email and not had a reply. How can I get a refund?  I hope you can help. x

You're all set, Julie. Sorry about the mixup and thanks for your support.
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Merk

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #80 on: July 20, 2010, 04:37:14 PM »

wow. all these bundles are selling out quickly.
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absynth aura

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #81 on: July 20, 2010, 04:38:27 PM »

Is there a special way to order? Or have they sold out? Or when you name your price do you include shipping? Or something?

I've been sitting on the same page for a half hour and nothing's going anywhere, (except for the vinyls out the door) and I don't want to miss out on one...
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middleearthguy

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #82 on: July 20, 2010, 04:39:14 PM »

Just bought a 2nd bundle for Sylvia, I've emailed the receipt to her and to Sean, in the hopes he can mail it to her instead of me.  :icon_rr:
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #83 on: July 20, 2010, 04:42:10 PM »

Question, I don't know where to post this but Mark told me I should post it in this thread.  I gave Amanda WAY too much of a donation because I stupidly forgot to put "0." at the beginning.  I already emailed her through my PayPal email and not had a reply. How can I get a refund?  I hope you can help. x

You're all set, Julie. Sorry about the mixup and thanks for your support.

Thank you so much!
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beth of all trades

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #84 on: July 20, 2010, 04:59:55 PM »

Is there a special way to order? Or have they sold out? Or when you name your price do you include shipping? Or something?

I've been sitting on the same page for a half hour and nothing's going anywhere, (except for the vinyls out the door) and I don't want to miss out on one...

what browser are you using? trying switching to a different one. if that doesn't work, don't worry, we'll find a way to hook you up.
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absynth aura

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #85 on: July 20, 2010, 05:03:28 PM »

Is there a special way to order? Or have they sold out? Or when you name your price do you include shipping? Or something?

I've been sitting on the same page for a half hour and nothing's going anywhere, (except for the vinyls out the door) and I don't want to miss out on one...

what browser are you using? trying switching to a different one. if that doesn't work, don't worry, we'll find a way to hook you up.
I use chrome. I'm trying with IE now, and if that don't work I'll fire up the other computer to give firefox a whirl.

EDIT: I have it working on IE. Don't know why I didn't think of that sooner. Thanks Beth :D
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middleearthguy

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #86 on: July 20, 2010, 05:06:00 PM »

there were issues wioth chrome for others earlier I saw
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FailedOptimist

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #87 on: July 20, 2010, 05:09:21 PM »

I ordered mine  :D
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trickster

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #88 on: July 20, 2010, 05:40:47 PM »

Managed to get a vinyl a couple of hours earlier
It was stressful but finally worked out
Cant wait to have it  :headbang:
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indeciSEAN

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An update on the state of things - 5:48 PM EST
« Reply #89 on: July 20, 2010, 05:50:58 PM »

Good news and bad news, folks. Despite the minor hiccup with the very first orders, everything is on track. Your orders are processed and we're close to selling out of almost everything. If you haven't purchased something yet be sure to head over there right now because when this stuff is gone it's gone: http://music.amandapalmer.net

Just a heads up, I've been keeping close track of how many items we've sold. When I do the math, we might have a few copies of the vinyl left to put up on the site. We'll tweet from @AFPwire if and when we do.

IMPORTANT: The webcast is running late. We're doing our best to get things on track. We'll be updating from @AFPwire as we know more, so be sure you're following. To those of you who stayed up late to watch, our sincerest apologies, but we will make sure that whenever we end up starting we will be recording and archiving it so that you can watch at your leisure another time.
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AFPisLOVE

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #90 on: July 20, 2010, 06:05:03 PM »

 O0

You have all done such a wonderful job... plus this was an amazing experience. Thank you all at Team Chaos and thank you Amanda Fucking Palmer for being a golden goddess.
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stellifera

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #91 on: July 20, 2010, 06:08:37 PM »

Quick question before everything sells out:

How can I add another bundle to my order? I want to order for myself and a friend, but we have different shirt sizes...

Edit:
Never mind, I just ordered. Now I have sent an e-mail, sorry...
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roadkilleater

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #92 on: July 20, 2010, 06:16:36 PM »

yay, i got my $35 bundle! team chaos is doing an awesome job. thanks for answering our questions. cant wait for my stuff to arrive in the mail... i read somewhere everything will be shipped after august 31st. is that true? ahhh, i want it now :)

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indeciSEAN

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #93 on: July 20, 2010, 06:22:34 PM »

And we're good to go! http://www.partyontheinternet.com

Enjoy, folks...
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indeciSEAN

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #94 on: July 20, 2010, 06:23:35 PM »

Quick question before everything sells out:

How can I add another bundle to my order? I want to order for myself and a friend, but we have different shirt sizes...

For situations like this - anyone else curious - the shirts we don't have a limit on (yet) so order the package and select one of the sizes you want, and then:
(A)Include a note in your "Message To Seller" PayPal box
(B)FWD your receipt/request to Us@amandapalmer.net
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indeciSEAN

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #95 on: July 20, 2010, 06:36:16 PM »

A heads up to you Box-folk: I just crunched some numbers and put (almost) the last of the copies of the vinyl up for sale on the webstore in the VINYL+SHIRT+BUTTON package... http://music.amandapalmer.net

When those are gone, what's left will most likely be used for contests and loved ones.
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upsetwiththeinternet

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #96 on: July 20, 2010, 06:42:22 PM »

i tried so fucking hard to get the vinyl but my internet kept fucking off. i was in the process of buying it and by the time i finished they were all gone. is there anyway that there any left ?
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wumples

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #97 on: July 20, 2010, 06:44:45 PM »

That was the most stressful 20 minutes of my life battling against site crashing, slow internet speeds at my end and an overheating laptop. Finally managed to get my order for the $35 bundle in, with 6 remaining. Phew. God knows how Team Chaos deal with all of us!


THIS, SO MUCH.
I now have a migraine from freaking out, but dammit, my boyfriend and I get our 20 word ballad! :P

I apologise in advance for this sillyness...
Pneumonoultramicroscopicsilicovolcanoconiosis is a word and relates to lungs (think "My Iron Lung" – Radiohead EP/song) and volcanoes (illness caused by silica particles). And you still have 19 words left to go! It probably uses up all your haiku syllables if that is the intended limit but it is a joy to sing and appropriate to the themes of the AFP year!

LMFAO! THAT WOULD HAVE BEEN SO EPIC.
We were trying to write something involving double rainbows, but we failed. :P
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hellomynameisandy

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #98 on: July 20, 2010, 06:49:18 PM »

I never got a confirmation e-mail...but I'm pretty sure the order went through because I got the digital download and all that...is it possible I could get one anyway?
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indeciSEAN

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #99 on: July 20, 2010, 06:49:25 PM »

i tried so fucking hard to get the vinyl but my internet kept fucking off. i was in the process of buying it and by the time i finished they were all gone. is there anyway that there any left ?

Just added the final stock to the SHIRT+VINYL+BUTTON bundle...I know it's $15 more, but we have so few left I didn't want to risk overselling. If you don't grab that before it's gone, e-mail me...sean@amandapalmer.net
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indeciSEAN

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #100 on: July 20, 2010, 06:49:54 PM »

I never got a confirmation e-mail...but I'm pretty sure the order went through because I got the digital download and all that...is it possible I could get one anyway?

You should've gotten a PayPal receipt.
E-mail us your info ASAP - sean@amandapalmer.net
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hellomynameisandy

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #101 on: July 20, 2010, 06:58:32 PM »

Just sent it! :)
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indeciSEAN

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #102 on: July 20, 2010, 07:00:52 PM »

Just sent it! :)

You're all good. Thanks so much!
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hellomynameisandy

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #103 on: July 20, 2010, 07:09:49 PM »

Thank you!

I want to send thank you cards to Team Chaos.
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wumples

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Re: An update on the state of things - 5:48 PM EST
« Reply #104 on: July 20, 2010, 07:48:30 PM »

Good news and bad news, folks. Despite the minor hiccup with the very first orders, everything is on track. Your orders are processed and we're close to selling out of almost everything. If you haven't purchased something yet be sure to head over there right now because when this stuff is gone it's gone: http://music.amandapalmer.net

Just a heads up, I've been keeping close track of how many items we've sold. When I do the math, we might have a few copies of the vinyl left to put up on the site. We'll tweet from @AFPwire if and when we do.

IMPORTANT: The webcast is running late. We're doing our best to get things on track. We'll be updating from @AFPwire as we know more, so be sure you're following. To those of you who stayed up late to watch, our sincerest apologies, but we will make sure that whenever we end up starting we will be recording and archiving it so that you can watch at your leisure another time.


If I may ask, what was the minor hiccup with the first orders? I got the order in within the first 15 minutes or so, and just want to make sure the first ones didn't get swallowed up by teh intarwebs or something.
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insignifikunt

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Re: An update on the state of things - 5:48 PM EST
« Reply #105 on: July 20, 2010, 07:50:05 PM »

Good news and bad news, folks. Despite the minor hiccup with the very first orders, everything is on track. Your orders are processed and we're close to selling out of almost everything. If you haven't purchased something yet be sure to head over there right now because when this stuff is gone it's gone: http://music.amandapalmer.net

Just a heads up, I've been keeping close track of how many items we've sold. When I do the math, we might have a few copies of the vinyl left to put up on the site. We'll tweet from @AFPwire if and when we do.

IMPORTANT: The webcast is running late. We're doing our best to get things on track. We'll be updating from @AFPwire as we know more, so be sure you're following. To those of you who stayed up late to watch, our sincerest apologies, but we will make sure that whenever we end up starting we will be recording and archiving it so that you can watch at your leisure another time.


If I may ask, what was the minor hiccup with the first orders? I got the order in within the first 15 minutes or so, and just want to make sure the first ones didn't get swallowed up by teh intarwebs or something.

I think it was just that the site crashed for a moment and some people had trouble getting through.
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RecklessT

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #106 on: July 20, 2010, 07:58:28 PM »

I know everything is going fast, but how is the stock on shirts? If I try to order one tomorrow, am I screwed? I can't decide if I should get a loan today or wait until I can deposit my check tomorrow and possibly not get one. :(
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wumples

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Re: An update on the state of things - 5:48 PM EST
« Reply #107 on: July 20, 2010, 09:10:25 PM »

Good news and bad news, folks. Despite the minor hiccup with the very first orders, everything is on track. Your orders are processed and we're close to selling out of almost everything. If you haven't purchased something yet be sure to head over there right now because when this stuff is gone it's gone: http://music.amandapalmer.net

Just a heads up, I've been keeping close track of how many items we've sold. When I do the math, we might have a few copies of the vinyl left to put up on the site. We'll tweet from @AFPwire if and when we do.

IMPORTANT: The webcast is running late. We're doing our best to get things on track. We'll be updating from @AFPwire as we know more, so be sure you're following. To those of you who stayed up late to watch, our sincerest apologies, but we will make sure that whenever we end up starting we will be recording and archiving it so that you can watch at your leisure another time.


If I may ask, what was the minor hiccup with the first orders? I got the order in within the first 15 minutes or so, and just want to make sure the first ones didn't get swallowed up by teh intarwebs or something.

I think it was just that the site crashed for a moment and some people had trouble getting through.

Good to know! I was afraid some of the orders got disappeared'd. Yaaaaaay! -happy dance-
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clockwork1334

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #108 on: July 20, 2010, 09:19:32 PM »

Hey, I totaly got to this wayyyy too late, forgot about it  :'( I only wanted the vinyl but it was sold out, I went ahead and got the T-shirt/Vinyl/Buttons bundle for a total of $42.00! More than I wanted too spend but....

My question is am I guarenteed to get a copy of the vinyl with my bundle, since the vinyl itself is sold out? I hope hope hope so  :-\
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roadkilleater

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #109 on: July 20, 2010, 11:02:50 PM »

i read that the vinyl was distributed between all of the packages, so if you bought your $35 bundle, it will include vinyl even though the $20 vinyl is sold out.
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clockwork1334

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #110 on: July 20, 2010, 11:22:16 PM »

i read that the vinyl was distributed between all of the packages, so if you bought your $35 bundle, it will include vinyl even though the $20 vinyl is sold out.

Awesome! Thank you, I hope your right! I'm only sorry that it won't be mailed to me for over a month! Anyone know why that is, that they are waiting so long to ship?

On a side note I feel abit silly now, yesterday I bought the album to download, paid $5.00, and now I get a free download of it with my package, so i'm kinda out that $5 bucks. Oh well, not like it's much money and $4.15 of it went to AFP  ;D
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clockwork1334

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #111 on: July 20, 2010, 11:54:04 PM »

Another question for Sean, Beth or whoever may know, What size is this vinyl? 12"? 10"? 7"?
I want to know for sure since i'm considering getting a frame for it, since I have no means of actually playing the album  :uglystupid2:
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pppmntpati

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #112 on: July 21, 2010, 12:25:04 AM »

Phew, I was able to get the $250 package I wanted so badly. I was very worried after opting to go to work, instead of lurking around on the computer. I also snagged quite a few Cabaret tickets, bringing my AFP tab total of close to $700 in one day. Ouch, worth every penny, but ouch.
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ItsJustDave

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #113 on: July 21, 2010, 10:31:25 AM »

Another question for Sean, Beth or whoever may know, What size is this vinyl? 12"? 10"? 7"?
I want to know for sure since i'm considering getting a frame for it, since I have no means of actually playing the album  :uglystupid2:

I don't recall exactly where I read it, but I distinctly remember seeing reference to it being a 12".



The above photo seems consistent with that.
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vicvic

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #114 on: July 21, 2010, 10:57:19 AM »

Luckily I was able to order my vinyl...right before the site crashed.^^;; I would've liked the $35 bundle, but my funds are tight right now.

Overall I think the ordering process was a little easier than JStor's.
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clockwork1334

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #115 on: July 21, 2010, 03:26:13 PM »

Another question for Sean, Beth or whoever may know, What size is this vinyl? 12"? 10"? 7"?
I want to know for sure since i'm considering getting a frame for it, since I have no means of actually playing the album  :uglystupid2:

I don't recall exactly where I read it, but I distinctly remember seeing reference to it being a 12".



The above photo seems consistent with that.


Thanks so much! The picture definitely helps, looks to be the same size as my other 12" records  O0
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RecklessT

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #116 on: July 21, 2010, 09:49:55 PM »

I know everything is going fast, but how is the stock on shirts? If I try to order one tomorrow, am I screwed? I can't decide if I should get a loan today or wait until I can deposit my check tomorrow and possibly not get one. :(
Never mind! I bought one last night anyway. The "short supply" thing was my excuse for really just being too excited to contain myself.  :coolsmiley:
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indeciSEAN

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Re: An update on the state of things - 5:48 PM EST
« Reply #117 on: July 22, 2010, 06:20:51 AM »

Good news and bad news, folks. Despite the minor hiccup with the very first orders, everything is on track. Your orders are processed and we're close to selling out of almost everything. If you haven't purchased something yet be sure to head over there right now because when this stuff is gone it's gone: http://music.amandapalmer.net

Just a heads up, I've been keeping close track of how many items we've sold. When I do the math, we might have a few copies of the vinyl left to put up on the site. We'll tweet from @AFPwire if and when we do.

IMPORTANT: The webcast is running late. We're doing our best to get things on track. We'll be updating from @AFPwire as we know more, so be sure you're following. To those of you who stayed up late to watch, our sincerest apologies, but we will make sure that whenever we end up starting we will be recording and archiving it so that you can watch at your leisure another time.


If I may ask, what was the minor hiccup with the first orders? I got the order in within the first 15 minutes or so, and just want to make sure the first ones didn't get swallowed up by teh intarwebs or something.

I think it was just that the site crashed for a moment and some people had trouble getting through.

You are correct.
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indeciSEAN

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #118 on: July 22, 2010, 06:22:56 AM »

I know everything is going fast, but how is the stock on shirts? If I try to order one tomorrow, am I screwed? I can't decide if I should get a loan today or wait until I can deposit my check tomorrow and possibly not get one. :(

You're not screwed. Shirts are printed to accommodate the number of orders, and we're not going to take anyone's money if the item isn't there to back it up. Fret not, if you were able to pay etc etc, you are all set!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #119 on: July 22, 2010, 06:32:12 AM »

Hey, I totaly got to this wayyyy too late, forgot about it  :'( I only wanted the vinyl but it was sold out, I went ahead and got the T-shirt/Vinyl/Buttons bundle for a total of $42.00! More than I wanted too spend but....

My question is am I guarenteed to get a copy of the vinyl with my bundle, since the vinyl itself is sold out? I hope hope hope so  :-\

Yes. We did our best to split the quantities through the bundles, and we weren't going to sell the bundle if in turn the wax was out. You're good to go!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #120 on: July 22, 2010, 06:32:24 AM »

i read that the vinyl was distributed between all of the packages, so if you bought your $35 bundle, it will include vinyl even though the $20 vinyl is sold out.

Correct.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #121 on: July 22, 2010, 06:32:37 AM »

Another question for Sean, Beth or whoever may know, What size is this vinyl? 12"? 10"? 7"?
I want to know for sure since i'm considering getting a frame for it, since I have no means of actually playing the album  :uglystupid2:

12"  O0
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #122 on: July 22, 2010, 06:32:57 AM »

Phew, I was able to get the $250 package I wanted so badly. I was very worried after opting to go to work, instead of lurking around on the computer. I also snagged quite a few Cabaret tickets, bringing my AFP tab total of close to $700 in one day. Ouch, worth every penny, but ouch.

Congrats. And wow. Thank you. Really. That's amazing. Which dates?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #123 on: July 22, 2010, 06:33:22 AM »

Luckily I was able to order my vinyl...right before the site crashed.^^;; I would've liked the $35 bundle, but my funds are tight right now.

Overall I think the ordering process was a little easier than JStor's.

Glad to hear that. Anything you would've liked done differently? Anything in particular you don't enjoy about the JSR ordering process?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #124 on: July 22, 2010, 12:23:01 PM »

Question:  I orderd the $250 bundle but wasn't ready to submit a haiku (still not quite
ready yet). Is this going to be a problem? How long do I have? Where do I send it?

Thanks in advance!

 
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #125 on: July 22, 2010, 01:21:08 PM »

Question:  I orderd the $250 bundle but wasn't ready to submit a haiku (still not quite
ready yet). Is this going to be a problem? How long do I have? Where do I send it?

Thanks in advance!


You have some time--- the bundles won't ship until the end of August and we'll likely have Amanda record the haikus around that time as well.  We'll be personally contacting everyone who didn't include their haiku before then. :)  If you come up with it in the meantime, email it to teamchaos@amandapalmer.net. And thank you so much for the support.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #126 on: July 22, 2010, 01:30:09 PM »

I was too late to include a 'message for the seller'... I couldn't pick two different shirt sizes in one order, so I ordered two bundles with the same shirt size and was supposed to write a message in Paypal. Too late.. so instead I e-mailed my question + wanted sizes (+ payment confirmation from paypal) to us@amandapalmer.net. Will I be okay?

Otherwise I'll have an extra shirt to sleep in... ;)
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #127 on: July 22, 2010, 02:16:13 PM »

I was too late to include a 'message for the seller'... I couldn't pick two different shirt sizes in one order, so I ordered two bundles with the same shirt size and was supposed to write a message in Paypal. Too late.. so instead I e-mailed my question + wanted sizes (+ payment confirmation from paypal) to us@amandapalmer.net. Will I be okay?

Otherwise I'll have an extra shirt to sleep in... ;)

You'll be totally fine.  We're going to go through the us@ and teamchaos@ emails before we ship anything to make sure that all the address changes, notes to sellers, etc are logged properly. 

Note to everyone:  if you do have a problem like this one, please forward your confirmation from paypal with a very clear description of what you need to change to teamchaos@amandapalmer.net.  That's the email we're using for all merch questions/concerns/etc.  If you email somewhere else we will still get it, but if you have a choice, send it there.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #128 on: July 22, 2010, 02:36:17 PM »

For people like me who didn't arrive to buy the vinyl (error servor...), how I can do for buy one?

It's impossible except buy the iphone bundle???  :-\
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #129 on: July 22, 2010, 02:53:48 PM »

For people like me who didn't arrive to buy the vinyl (error servor...), how I can do for buy one?

It's impossible except buy the iphone bundle???  :-\

Were you receiving an error for all eight or nine hours the $20 and $35 options were available?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #130 on: July 22, 2010, 03:50:02 PM »

For people like me who didn't arrive to buy the vinyl (error servor...), how I can do for buy one?

It's impossible except buy the iphone bundle???  :-\

Were you receiving an error for all eight or nine hours the $20 and $35 options were available?

Yes.  :-\
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #131 on: July 22, 2010, 04:02:27 PM »

For people like me who didn't arrive to buy the vinyl (error servor...), how I can do for buy one?

It's impossible except buy the iphone bundle???  :-\

Were you receiving an error for all eight or nine hours the $20 and $35 options were available?

Yes.  :-\

E-mail me, please: sean@amandapalmer.net
We did our best to be available for "live" help so that this exact thing didn't happen.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #132 on: July 22, 2010, 04:26:44 PM »

Hey, I totaly got to this wayyyy too late, forgot about it  :'( I only wanted the vinyl but it was sold out, I went ahead and got the T-shirt/Vinyl/Buttons bundle for a total of $42.00! More than I wanted too spend but....

My question is am I guarenteed to get a copy of the vinyl with my bundle, since the vinyl itself is sold out? I hope hope hope so  :-\

Yes. We did our best to split the quantities through the bundles, and we weren't going to sell the bundle if in turn the wax was out. You're good to go!

You guys are totally awesome  ;) Can't wait to get these, even though it will be like 45 days or so it's still worth the wait! I'm doing my Amanda Palmer happy dance now  :bootyshake:
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #133 on: July 22, 2010, 05:22:10 PM »

Glad to hear that. Anything you would've liked done differently? Anything in particular you don't enjoy about the JSR ordering process?
Oh, nothing's wrong with JSR--Bandcamp was just speedier. (I don't know where my brain was when I wrote JStor.) If possible, it'd be nice if the JSR and Bandcamp merchandise could be merged into one store eventually.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #134 on: July 23, 2010, 02:14:08 AM »

I know everything is going fast, but how is the stock on shirts? If I try to order one tomorrow, am I screwed? I can't decide if I should get a loan today or wait until I can deposit my check tomorrow and possibly not get one. :(

You're not screwed. Shirts are printed to accommodate the number of orders, and we're not going to take anyone's money if the item isn't there to back it up. Fret not, if you were able to pay etc etc, you are all set!
My concern was that they might sell out as fast as everything else was before I had the money available to buy one and was wondering how long I could wait and still get one. But I decided to be sure and order one just in case, even though it appears to have been not an issue at all. :P Thank you!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #135 on: July 23, 2010, 08:05:05 PM »

I was too late to include a 'message for the seller'... I couldn't pick two different shirt sizes in one order, so I ordered two bundles with the same shirt size and was supposed to write a message in Paypal. Too late.. so instead I e-mailed my question + wanted sizes (+ payment confirmation from paypal) to us@amandapalmer.net. Will I be okay?

Otherwise I'll have an extra shirt to sleep in... ;)

You'll be totally fine.  We're going to go through the us@ and teamchaos@ emails before we ship anything to make sure that all the address changes, notes to sellers, etc are logged properly. 

Note to everyone:  if you do have a problem like this one, please forward your confirmation from paypal with a very clear description of what you need to change to teamchaos@amandapalmer.net.  That's the email we're using for all merch questions/concerns/etc.  If you email somewhere else we will still get it, but if you have a choice, send it there.


I emailed us @ amandapalmer.net, should I send it to the other address as well?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #136 on: July 23, 2010, 09:45:33 PM »

nope, youre fine. :)
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #137 on: July 28, 2010, 07:27:35 AM »

Hey there~ I have kind of a weird problem. Apparently I ordered my tshirt at the exact moment that Paypal decided to have a random meltdown. So I got a receipt from them but an error message and no verification/download link from the Bandcamp site. Just got an email from Jen at Bandcamp (they are so nice!!!) to attach receipts/email correspondance to an email to you guys. Sent a message to the link on the amandapalmer.net site. Couldn't attach,so I copy and pasted.Just wasn't sure what else to do. The tshirt looks awesome, can't wait to get it ! :)
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #138 on: July 29, 2010, 09:55:21 AM »

Has the shipping process started already? Cos my PayPal account wouldn't work for me after I ordered the vinyl, but now it's sorted and I want to order a T-shirt, but would it be too late to get my vinyl and t-shirt shipped together to save postage, or have the vinyls already started being packed thus creating a headache for someone trying to find my package to put a t shirt in with?

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #139 on: July 29, 2010, 02:38:13 PM »

Has the shipping process started already? Cos my PayPal account wouldn't work for me after I ordered the vinyl, but now it's sorted and I want to order a T-shirt, but would it be too late to get my vinyl and t-shirt shipped together to save postage, or have the vinyls already started being packed thus creating a headache for someone trying to find my package to put a t shirt in with?
Shipping has not started (if you check the radiohead.amandapalmer.net page you'll see that shipment will start in august, to be sent out on or around August 31st).

If you need to update your shipping info you still have time - just shoot an email over to us at teamchaos@amandapalmer.net - if you fwd your reciept that would be helpful, explain what you want changed and we'll take care of it.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #140 on: July 29, 2010, 02:41:26 PM »

Hey there~ I have kind of a weird problem. Apparently I ordered my tshirt at the exact moment that Paypal decided to have a random meltdown. So I got a receipt from them but an error message and no verification/download link from the Bandcamp site. Just got an email from Jen at Bandcamp (they are so nice!!!) to attach receipts/email correspondance to an email to you guys. Sent a message to the link on the amandapalmer.net site. Couldn't attach,so I copy and pasted.Just wasn't sure what else to do. The tshirt looks awesome, can't wait to get it ! :)

Eek, sorry about that error. We'll get you the proper download - which amandapalmer.net email exactly did you send it to?
Right now we're using teamchaos@amandapalmer.net to resolve any merch or bundle issues/order changes, but there are other addresses to get in touch with us - just want to keep my eyes peeled on where you sent your message to :)
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #141 on: July 29, 2010, 05:10:46 PM »

Um, I don't think I sent it to the right place,then  :-\ On this http://music.amandapalmer.net/album/amanda-palmer-performs-the-popular-hits-of-radiohead-on-her-magical-ukulele?auto=mp3-320 page, I clicked where it said "For all other inquiries, including help with merch" , but it was just a little pop up box and I crammed everything in it. I can definitely send it to the email you just listed, just let me know. Thanks so much!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #142 on: July 29, 2010, 08:13:29 PM »

Um, I don't think I sent it to the right place,then  :-\ On this http://music.amandapalmer.net/album/amanda-palmer-performs-the-popular-hits-of-radiohead-on-her-magical-ukulele?auto=mp3-320 page, I clicked where it said "For all other inquiries, including help with merch" , but it was just a little pop up box and I crammed everything in it. I can definitely send it to the email you just listed, just let me know. Thanks so much!
ah okay! No worries, we received your message.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #143 on: July 30, 2010, 07:00:59 PM »

If you ordered another vinyl, will it ship the same time as the first pressing, or after?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #144 on: July 30, 2010, 08:03:54 PM »

If you ordered another vinyl, will it ship the same time as the first pressing, or after?

The only things which have been sold so far are the first pressing (translucent-red). Do you mean you ordered the red multiple times/split up your orders, or are you just assuming you'll be able to get the orange?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #145 on: July 30, 2010, 08:12:06 PM »

I'm just wondering, if I do manage to get an orange, will is ship the same time as the red, but as a separate order.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #146 on: July 30, 2010, 11:26:05 PM »

I'm just wondering, if I do manage to get an orange, will is ship the same time as the red, but as a separate order.

The orange is going to come in after the red. If you're able to get an orange (and want us to hold off shipping your red so that they can be combined), we can work with you on that.  :)

Thanks for being so rad and considering supporting AFP AGAIN with this...
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #147 on: July 30, 2010, 11:26:20 PM »

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #148 on: August 06, 2010, 07:43:25 PM »

To those curious folks who're buying ORANGE vinyl/new shirts/2.0 bundles:
* We are more than happy to combine your orders (and refund some of the shipping $) but this WILL hold up your order 'till we get the orange wax in. If you wanna go this route, please FWD your receipts in ONE e-mail to Us@amandapalmer.net...the shipping $ refund won't be happening just yet (we don't want to get too over our heads) but
* If you want to swap your shirt, please FWD your receipt to Us@amandapalmer.net and let us know what you ORDERED and what you wish to switch to.
* Got a red but want an orange? Grabbed an orange but wanna try and swap for a red? Go HERE!

Any other questions I can help people with?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #149 on: August 06, 2010, 08:21:02 PM »

I would like to swap my shirt but I lost my receipt is there anything I can do?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #150 on: August 06, 2010, 08:45:42 PM »

I would like to swap my shirt but I lost my receipt is there anything I can do?

You don't have it in your e-mail or PayPal account?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #151 on: August 06, 2010, 08:50:57 PM »

Oh, nvm it's in my paypal account.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #152 on: August 07, 2010, 04:51:10 AM »

i want to order the uke can do it t-shirt in silver, but i don't know what size to pick. i usually wear a girly xl or a men's small. what unisex size should i pick?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #153 on: August 07, 2010, 02:46:51 PM »

i want to order the uke can do it t-shirt in silver, but i don't know what size to pick. i usually wear a girly xl or a men's small. what unisex size should i pick?

Sean or Beth will answer this more directly, but thought I would put in I wear about a size 16 women's and usually get a Large in the unisex if I want it to be more loose, if you want it more fitted to your shape I'd get the Medium, the Small I can never get over my hips or tits too well, even when I was a sz. 12  :-\ I personally bought the Large, I like them more loose and I wanted to be sure it wouldn't end up too small. Hope that helps  :coolsmiley:
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #154 on: August 08, 2010, 01:54:41 AM »

i want to order the uke can do it t-shirt in silver, but i don't know what size to pick. i usually wear a girly xl or a men's small. what unisex size should i pick?

The unisex small should be fine.  ("Unisex" and "mens" are both used to refer to the same cut of tee.) 
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #155 on: August 08, 2010, 02:19:50 AM »

i want to order the uke can do it t-shirt in silver, but i don't know what size to pick. i usually wear a girly xl or a men's small. what unisex size should i pick?

The unisex small should be fine.  ("Unisex" and "mens" are both used to refer to the same cut of tee.) 
great, thank you! (by the way, i also e-mailed about this to us@amandapalmer.net, so there's no need to answer that :))
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #156 on: August 11, 2010, 08:57:50 PM »

Okay dudes, if you sent an email to US@ or TeamChaos@ or even to the email form your Bandcamp receipt refers you to, your email about an order change or question has been received and acknowledged.

While it will take a few days for us to compile all the info we collected, we are working on a rolling basis to apply all order, address, and shipping changes. If you ordered anything from the first pressing of cherry red vinyl and need to change a shirt size and/pr your shippinh address, contact us ASAP if you haven't already as we're going to start shipping these puppies out soon.


If you sent us an email did not receive a reply here or through our TeamChaos@amandapalmer.net email address, check your spam folder. If nothing is there and you still have a question or order issue that wasn't addressed, shoot us another email TEAMCHAOS@amandapalmer.net . Please only send another email if it's been at least a week since you sent your original message as it may take a few days for us to reply to you. We are handling all changes on a first come first serve basis, and it's helpful for all of us if you only send one message at a time.

Thanks guys.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #157 on: August 11, 2010, 09:15:24 PM »

Hayley--I don't want to add to the mess/confusion of address changes if I don't have to (I am, unfortunately, moving soon).  I know the ship date was listed as on/around August 31--do you have a more concrete date at this point?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #158 on: August 11, 2010, 10:18:11 PM »

Hayley--I don't want to add to the mess/confusion of address changes if I don't have to (I am, unfortunately, moving soon).  I know the ship date was listed as on/around August 31--do you have a more concrete date at this point?
It's no trouble at all, just let me know if you want to change your address.

When are you moving?

We are literally convening together into a Team Chaos cave (aka Sean's house) the last week of August and shutting ourselves in until every package from the cherry red vinyl merch run is ready to ship out (orange vinyl will ship on/around September 30th) so you should expect to receive your package (from the first pressing), depending where you are located in the world, around the first week of September.

Shoot us an email if you have a concern about your address.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #159 on: August 11, 2010, 10:31:18 PM »

Hayley--I don't want to add to the mess/confusion of address changes if I don't have to (I am, unfortunately, moving soon).  I know the ship date was listed as on/around August 31--do you have a more concrete date at this point?
It's no trouble at all, just let me know if you want to change your address.

When are you moving?

We are literally convening together into a Team Chaos cave (aka Sean's house) the last week of August and shutting ourselves in until every package from the cherry red vinyl merch run is ready to ship out (orange vinyl will ship on/around September 30th) so you should expect to receive your package (from the first pressing), depending where you are located in the world, around the first week of September.

Shoot us an email if you have a concern about your address.

Awesome, thanks.  I am actually moving at the end of August--just had that small sliver of hope that the packages would ship a little earlier than planned.  :)  I will send an email shortly (excellent excuse to take a break from packing)!  Love, love, love you guys. 
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #160 on: August 12, 2010, 12:47:22 PM »

we're going to start shipping these puppies out soon.
eeeeee can't wait :D:D

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #161 on: August 13, 2010, 11:26:17 AM »


We are literally convening together into a Team Chaos cave (aka Sean's house) the last week of August

I live in a cave?
I wish I was as cool as Batman.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #162 on: August 13, 2010, 06:37:13 PM »


We are literally convening together into a Team Chaos cave (aka Sean's house) the last week of August

I live in a cave?
I wish I was as cool as Batman.
I like alliteration.

CHAOS CAVE is where we conduct our biznass...
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #163 on: August 24, 2010, 01:43:57 PM »

I always wait the vinyl... It's probably because I live In France.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #164 on: August 24, 2010, 02:35:46 PM »

I always wait the vinyl... It's probably because I live In France.

If you ordered a red vinyl, it will be shipping out this week. On the order page it estimated the shipping date as on or around August 31st to account for the manufacturing time of each item. Since you're in France (and it will be shipping internationally to you) it can take up to 7-10 days to arrive, so expect to receive your package the first or second week of September.

Soon, soon, soon!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #165 on: August 24, 2010, 03:44:56 PM »

I always wait the vinyl... It's probably because I live In France.

If you ordered a red vinyl, it will be shipping out this week. On the order page it estimated the shipping date as on or around August 31st to account for the manufacturing time of each item. Since you're in France (and it will be shipping internationally to you) it can take up to 7-10 days to arrive, so expect to receive your package the first or second week of September.

Soon, soon, soon!

Thank you so much!  O0
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #166 on: August 29, 2010, 10:26:37 AM »

^Oh, thanks, I was looking for those. :)
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #167 on: September 01, 2010, 03:13:35 AM »

I brought a huge-ass chunk of vinyl to the mail today. People should be seeing them as soon as tomorrow, depending on where they are. Not saying they're ALL out, but a LOT of them are.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #168 on: September 01, 2010, 06:57:09 PM »

Woooooooo how much Cabaret stuff do you have to dig yourself out of before the rest are sent??
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #169 on: September 04, 2010, 03:47:26 AM »

Woooooooo how much Cabaret stuff do you have to dig yourself out of before the rest are sent??
?

we're working full time on UkuleleHead, baby!

A BIG MOTHER FUCKING shipment of bundles are getting sent out tomorrow morning. tons and tons. almost done!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #170 on: September 04, 2010, 04:22:17 AM »

Woooooooo how much Cabaret stuff do you have to dig yourself out of before the rest are sent??
?

we're working full time on UkuleleHead, baby!

A BIG MOTHER FUCKING shipment of bundles are getting sent out tomorrow morning. tons and tons. almost done!
Nevermind, I misread a #redrollout tweet. My bad.

Anyway, saw the pic Beth tweeted of the piles, it's impressive, and also looks like a tonne of pizza boxes xD
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #171 on: September 05, 2010, 02:49:21 PM »

Woooooooo how much Cabaret stuff do you have to dig yourself out of before the rest are sent??
?

we're working full time on UkuleleHead, baby!

A BIG MOTHER FUCKING shipment of bundles are getting sent out tomorrow morning. tons and tons. almost done!
Nevermind, I misread a #redrollout tweet. My bad.

Anyway, saw the pic Beth tweeted of the piles, it's impressive, and also looks like a tonne of pizza boxes xD
there's like twice as many as that sitting here waiting for mail to resume (holiday weekend = no mail on Monday due to Labor Day), the rest will allll ship out by Tuesday).

so... many... boxes...
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #172 on: September 07, 2010, 11:25:44 PM »

I got my bundle today! Everything is in perfect condition and looks lovely. You guys are amazingly awesome. Thank you!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #173 on: September 08, 2010, 01:19:27 AM »

Eeek! Got my bundle today and had to send a big shout out of THANK YOU to Team Choas and Amanda for the amazing record (got #399), the t-shirt, the awesome buttons, the adorable postcard and ofcourse the signed WKAP DVD!!! You guys rock  O0
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #174 on: September 08, 2010, 03:35:14 PM »

I got my package today YAY! Number 489 heehee! :love5:
The blue of the t shirt is not my colour tho. Any Dutchies or europeans willing to trade it for a black girlie size xl?

BTW: was Jason WEbley supposed to be thanked twice in the 'thank you's' on the back or is it an error? haha not that he not deserves to be thanked twice   ;)
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #175 on: September 09, 2010, 11:05:56 AM »

I got number 525. I have a weird obsession with the number 5 (and multiples of it), so this made me so fucking happy :D :D

And I think I got a Team Chaos hair in the glue on my button aha <3

(Also, are No Surprises and High and Dry meant to be the other way round on the sleeve? :P)

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #176 on: September 09, 2010, 11:09:24 AM »

Just wondering how long you thing the "Uke Can Do It" shirt will stay up? I really want to buy it but haven't had the money lately. If it is only going to be up for a limited time I will borrow the money for it...
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #177 on: September 10, 2010, 08:00:30 AM »

Received my package today! vinyl number 349! Woot!  O0 Thanks Amanda Palmer & Team Chaos! I love it!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #178 on: September 10, 2010, 11:33:26 PM »

I haven't recieved my Uke package yet, I live in New Hampshire...should I be worried?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #179 on: September 10, 2010, 11:42:10 PM »

I haven't recieved my Uke package yet, I live in New Hampshire...should I be worried?
Nope.

The packages were sent out in two waves, one was before the holiday weekend, one was after (there was no mail this past Monday, which slows things down a bit). Be patient, you should get your package very soon! :)

Eeek! Got my bundle today and had to send a big shout out of THANK YOU to Team Choas and Amanda for the amazing record (got #399), the t-shirt, the awesome buttons, the adorable postcard and ofcourse the signed WKAP DVD!!! You guys rock  O0
:coolsmiley: a signed DVD? oh jeez, how did that get in there? ;)
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #180 on: September 11, 2010, 12:02:25 AM »

I'm patient I swear...just anxious, lol...sorry.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #181 on: September 12, 2010, 11:31:14 AM »

I'm waiting patiently - all the way down here in Australia.  O0

Actually, it's one of 3 different packages I'm waiting on from various places around the world. Every day sees me rushing home to check the letterbox - and being disappointed yet again... :-\

Soon, my pretty, soon you will be mine! >:D
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #182 on: September 12, 2010, 11:47:44 AM »

Mine has arrived at home, but I'm in Edinburgh. (sent it homewards as post is more reliable there) So now I have to wait until Mum can be arsed to send it my way! It's probably going to take longer to get from home to here, it's silly. Never mind, glad it got over here safely, thanks a lot you guys! Can't wait to actually see it. :D
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #183 on: September 12, 2010, 08:53:11 PM »

I'm waiting patiently - all the way down here in Australia.  O0

Actually, it's one of 3 different packages I'm waiting on from various places around the world. Every day sees me rushing home to check the letterbox - and being disappointed yet again... :-\

Soon, my pretty, soon you will be mine! >:D

I'm in Australia as well and while mine hasn't arrived yet, I think some have...
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #184 on: September 12, 2010, 11:28:42 PM »

I'm waiting patiently - all the way down here in Australia.  O0

Actually, it's one of 3 different packages I'm waiting on from various places around the world. Every day sees me rushing home to check the letterbox - and being disappointed yet again... :-\

Soon, my pretty, soon you will be mine! >:D

I'm in Australia as well and while mine hasn't arrived yet, I think some have...

I figure I'll give it another week or so before I start stressing about it. I'm sure it's somewhere on the path to arriving!

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absynth aura

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #185 on: September 13, 2010, 12:27:50 AM »

I'm waiting patiently - all the way down here in Australia.  O0

Actually, it's one of 3 different packages I'm waiting on from various places around the world. Every day sees me rushing home to check the letterbox - and being disappointed yet again... :-\

Soon, my pretty, soon you will be mine! >:D

I'm in Australia as well and while mine hasn't arrived yet, I think some have...

I figure I'll give it another week or so before I start stressing about it. I'm sure it's somewhere on the path to arriving!


I'm the same, but in New Zealand. I come home excited hoping it's arrived. But I know it will probably be a week or two yet.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #186 on: September 13, 2010, 04:34:44 AM »

The postman just delivered my vinyl! (I live in Finland) Unfortunately it arrived with bent corners...  :-\
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #187 on: September 13, 2010, 09:57:02 AM »

YAY!!! Got my packet today ( I also live in Finland). The postman had decided to leave it outside the door since it was too big for the letterbox, thank the power of the double rainbow that it was still there when I got home.

Hi Ofelia, cool to know there are other AFP fans in Finland :)
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #188 on: September 13, 2010, 01:40:01 PM »

I'm finnish but live in UK now, do I count?

I was a fan (well, Dresden Dolls one, she hadn't done any solo stuff then) before I moved, though :D
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #189 on: September 13, 2010, 02:55:08 PM »

Wohoo! Finnish people! Hi fluffydress and CottonCandy! I originally found out about Dresden Dolls a couple of years ago from Emilie Autumn's forum.  :) Anyway, I'm pretty sure that someone in the Finnish post has something against me as all my books and vinyls arrive destroyed...  :violent1:
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #190 on: September 13, 2010, 03:13:28 PM »

Moi Finnish folk, I just arrived from Finland, it's lovely there now :) As always though!

I won the prize package in the magnet contest and I have sent my home address to us@amandapalmer.net as told, but I didn't get any answer. Is that alright? Will I be getting my prize package still?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #191 on: September 13, 2010, 04:37:50 PM »

Moi Finnish folk, I just arrived from Finland, it's lovely there now :) As always though!

I won the prize package in the magnet contest and I have sent my home address to us@amandapalmer.net as told, but I didn't get any answer. Is that alright? Will I be getting my prize package still?
that's the right address - just send another email as a reminder :)
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #192 on: September 13, 2010, 07:32:01 PM »

Got my package today and I just have to say the Ukelele Kayla painted is beautiful. I got one of the ones with "Idioteque" lyrics on it. Were there a lot
of different styles? I love the magnet, guitar pick, the POSTER...the poster ....the vinyl. This was was worth every penny and I won't hesitate to buy
another high end bundle when the time comes. This makes up a thousand times for that package deal that was a wreck for the WKAP release. I could tell when I was opening the box and pulling stuff out that the people who put my box together cared about me as a consumer. The appreciation bursted out of the box, with special little extras. I am in fucking awe. Job well done.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #193 on: September 14, 2010, 12:37:20 AM »

Got my package today and I just have to say the Ukelele Kayla painted is beautiful. I got one of the ones with "Idioteque" lyrics on it. Were there a lot
of different styles? I love the magnet, guitar pick, the POSTER...the poster ....the vinyl. This was was worth every penny and I won't hesitate to buy
another high end bundle when the time comes. This makes up a thousand times for that package deal that was a wreck for the WKAP release. I could tell when I was opening the box and pulling stuff out that the people who put my box together cared about me as a consumer. The appreciation bursted out of the box, with special little extras. I am in fucking awe. Job well done.
:) So glad to hear!!

There was one design that Kayla painted on each of the ukeuleles in the "kayla painted this ukulele" bundle, inspired by the lyrics of Idioteque "throw me into the fire"

The Amanda painted ukes (aka the "i painted this uke myself" bundles) are each unique, inspired by different songs.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #194 on: September 14, 2010, 03:41:04 PM »

Moi Finnish folk, I just arrived from Finland, it's lovely there now :) As always though!

I won the prize package in the magnet contest and I have sent my home address to us@amandapalmer.net as told, but I didn't get any answer. Is that alright? Will I be getting my prize package still?
that's the right address - just send another email as a reminder :)

Done!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #195 on: September 14, 2010, 11:43:46 PM »

Mine came today out here in Canada. Along with shirt, buttons, postcard, and lovely thank you note.
Just one question. I thought the vinyl was supposed to be transparent... mine seems to be a solid red. I don't actually much mind, but I'm just wondering if I was mistaken on this?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #196 on: September 15, 2010, 12:31:00 AM »

Mine came today out here in Canada. Along with shirt, buttons, postcard, and lovely thank you note.
Just one question. I thought the vinyl was supposed to be transparent... mine seems to be a solid red. I don't actually much mind, but I'm just wondering if I was mistaken on this?
I had this convo with team chaos's resident vinyl expert, Sean - because when I think of transparent records, I think of Live's CLEAR (no color what so ever) Throwing Copper and was curious about the different degrees of transparency.

If you hold the record up to the light you will see that it's translucent. if it was solid color piece of wax, you wouldn't see any light pass through it.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #197 on: September 15, 2010, 10:35:00 AM »

Mine came today out here in Canada. Along with shirt, buttons, postcard, and lovely thank you note.
Just one question. I thought the vinyl was supposed to be transparent... mine seems to be a solid red. I don't actually much mind, but I'm just wondering if I was mistaken on this?
I had this convo with team chaos's resident vinyl expert, Sean - because when I think of transparent records, I think of Live's CLEAR (no color what so ever) Throwing Copper and was curious about the different degrees of transparency.

If you hold the record up to the light you will see that it's translucent. if it was solid color piece of wax, you wouldn't see any light pass through it.


Ah! Perfect. That clears things up. I was just imagining a clear red. Thanks for the reply.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #198 on: September 16, 2010, 10:55:32 AM »

I got mine today, signed and with a button. And I'm really happy with it.

But (when is there not a but)... is the button the part that makes the first printing "even more exclusive"?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #199 on: September 16, 2010, 06:04:05 PM »

I got mine today, signed and with a button. And I'm really happy with it.

But (when is there not a but)... is the button the part that makes the first printing "even more exclusive"?
The button is handmade from local artists in NYC, not for sale and won't be "reprinted". Same with the signed thank you card. Those are both extras.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #200 on: September 16, 2010, 07:58:52 PM »

Hey all. My boyfriend and I bought the Kayla's Uke package and received it earlier this week. The problem we're having is that our personalized thank you mini-poster-thingy came addressed to our neighbor, who received the package for us. (We were traveling out of state all summer and did not want to risk the package getting to the wrong place/stolen/etc., so it was mailed to her house.)

I know this is super weird, we aren't upset or angry about it at all, but we would like to send it back and maybe have you guys... edit it or something? Draw over it? Mail us a plain piece of paper with our names on it instead? We'd be happy to pay shipping to send it there and have it sent back to us, but we were kind of bummed to have it personalized to her when we spent so much money on the package.

My boyfriend tried sending an email to the Team Chaos email earlier this week, but we hadn't heard back, so I figured I'd try here. I am super sorry to inconvenience you guys! I know everything has to be really crazy there with the Cabaret and the Dresden Dolls Reunion tour (which we're hoping to catch in Atlanta, woo!). It's okay if it takes awhile even to get the poster back to us.

Thank you guys for everything! We really appreciate all the hard work that went into getting ours and everyone else's package in the mail. Again, we are really sorry to inconvenience you guys about this.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #201 on: September 16, 2010, 09:59:49 PM »

Hey all. My boyfriend and I bought the Kayla's Uke package and received it earlier this week. The problem we're having is that our personalized thank you mini-poster-thingy came addressed to our neighbor, who received the package for us. (We were traveling out of state all summer and did not want to risk the package getting to the wrong place/stolen/etc., so it was mailed to her house.)

I know this is super weird, we aren't upset or angry about it at all, but we would like to send it back and maybe have you guys... edit it or something? Draw over it? Mail us a plain piece of paper with our names on it instead? We'd be happy to pay shipping to send it there and have it sent back to us, but we were kind of bummed to have it personalized to her when we spent so much money on the package.

My boyfriend tried sending an email to the Team Chaos email earlier this week, but we hadn't heard back, so I figured I'd try here. I am super sorry to inconvenience you guys! I know everything has to be really crazy there with the Cabaret and the Dresden Dolls Reunion tour (which we're hoping to catch in Atlanta, woo!). It's okay if it takes awhile even to get the poster back to us.

Thank you guys for everything! We really appreciate all the hard work that went into getting ours and everyone else's package in the mail. Again, we are really sorry to inconvenience you guys about this.
hey hey,

we received your email, it is a unique situation isn't it? we'll take care of it - we need to see if we have an extra poster around, dots some i's and cross some ts but when all is said and done we'll remedy this.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #202 on: September 16, 2010, 10:20:43 PM »

Hey all. My boyfriend and I bought the Kayla's Uke package and received it earlier this week. The problem we're having is that our personalized thank you mini-poster-thingy came addressed to our neighbor, who received the package for us. (We were traveling out of state all summer and did not want to risk the package getting to the wrong place/stolen/etc., so it was mailed to her house.)

I know this is super weird, we aren't upset or angry about it at all, but we would like to send it back and maybe have you guys... edit it or something? Draw over it? Mail us a plain piece of paper with our names on it instead? We'd be happy to pay shipping to send it there and have it sent back to us, but we were kind of bummed to have it personalized to her when we spent so much money on the package.

My boyfriend tried sending an email to the Team Chaos email earlier this week, but we hadn't heard back, so I figured I'd try here. I am super sorry to inconvenience you guys! I know everything has to be really crazy there with the Cabaret and the Dresden Dolls Reunion tour (which we're hoping to catch in Atlanta, woo!). It's okay if it takes awhile even to get the poster back to us.

Thank you guys for everything! We really appreciate all the hard work that went into getting ours and everyone else's package in the mail. Again, we are really sorry to inconvenience you guys about this.
hey hey,

we received your email, it is a unique situation isn't it? we'll take care of it - we need to see if we have an extra poster around, dots some i's and cross some ts but when all is said and done we'll remedy this.

Yeah, it is super strange. I really appreciate you guys looking into this. Even if there isn't an extra poster around, like I said: we would take a piece of notebook paper, haha. Thank you guys so much, we love you all!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #203 on: September 17, 2010, 05:20:13 PM »

I know I should probably be more patient, but when should I start getting worried that I haven't received my shirt and record?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #204 on: September 17, 2010, 05:59:01 PM »

I received my package today (vinyl #82), and everything looks awesome!

Thank you Team Chaos, and of course, Amanda Fucking Palmer.

 O0
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #205 on: September 19, 2010, 08:52:29 PM »

So, two of the three assorted packages from around the world arrived last week. Guess which one I'm still waiting for... :(

Has anyone from Australia received theirs yet?

When should I start worrying?

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #206 on: September 19, 2010, 09:05:39 PM »

Has anyone from Australia received theirs yet?

When should I start worrying?


I don't have mine yet and I don't think anyone else does either. It should come this week.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #207 on: September 19, 2010, 10:38:48 PM »

Has anyone from Australia received theirs yet?

When should I start worrying?


I don't have mine yet and I don't think anyone else does either. It should come this week.

I didn't think anyone had yet. I guess I'm getting a little overexcited! O0
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #208 on: September 20, 2010, 12:16:21 AM »

I got mine today in New Zealand!!! Love the t-shirt, the colour is even better than it looked in the pictures!!! Got number 887. Thanks to AFP and Team Chaos!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #209 on: September 20, 2010, 12:32:36 AM »

I got mine today in New Zealand!!! Love the t-shirt, the colour is even better than it looked in the pictures!!! Got number 887. Thanks to AFP and Team Chaos!

Ok - looks like antipodean deliveries have begun. I guess mine should be here this week then... :D
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #210 on: September 20, 2010, 02:11:22 AM »

I got mine today in New Zealand!!! Love the t-shirt, the colour is even better than it looked in the pictures!!! Got number 887. Thanks to AFP and Team Chaos!

Ok - looks like antipodean deliveries have begun. I guess mine should be here this week then... :D
I just got mine. #249  O0
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #211 on: September 20, 2010, 08:05:24 AM »

I got mine today in New Zealand!!! Love the t-shirt, the colour is even better than it looked in the pictures!!! Got number 887. Thanks to AFP and Team Chaos!

Ok - looks like antipodean deliveries have begun. I guess mine should be here this week then... :D
I just got mine. #249  O0
Found the card from the postie this afternoon saying I've got an international parcel awaiting collection. I'll be picking it up in the morning... Woo Hoo!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #212 on: September 21, 2010, 01:42:46 PM »

Got my package today! Everything shipped safely to Alberta! Thanks Team Chaos!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #213 on: September 22, 2010, 12:47:11 AM »

Got it! Number #0113...

Way cool. The signed little thankyou note was a nice touch!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #214 on: September 23, 2010, 12:27:58 PM »

I'm in California, and still haven't received mine.  Are there still shipments to send out?  Should I worry?  *Anxiously awaiting the red vinyl!*

amarantha
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #215 on: September 23, 2010, 01:33:43 PM »

I'm in California, and still haven't received mine.  Are there still shipments to send out?  Should I worry?  *Anxiously awaiting the red vinyl!*

amarantha
No, no one should worry. :)

Send an email to teamchaos@amandapalmer.net with your name/email that you ordered under and if you have it, your paypal transaction ID.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #216 on: September 23, 2010, 03:50:24 PM »

Hi Hayley, I just sent you an email with all the info.  Thanks for helping!

amarantha
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #217 on: September 23, 2010, 04:03:45 PM »

Also just sent you an e-mail  O0
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #218 on: September 26, 2010, 03:25:36 AM »

I'm going to wait another week until I email considering I'm in Australia...
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #219 on: October 01, 2010, 03:20:02 PM »

Oh I wonder if my package has been sent. No mail in Russia so far  :-\
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #220 on: October 01, 2010, 05:19:40 PM »

My package arrived (in Germany) today! :) Thank you.

OK, it was a little anoying that I got a letter from customs that I could pick up a package. Total waste of time because they don't want any money if the value is under 22 Euros. But they check some package to have something to do I guess ;) because the correct value was on it...

Well, doesn't matter. The album looks and sounds great.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #221 on: October 01, 2010, 05:25:22 PM »

Hi Haley,

Wondering if you guys figured out what happened to my California package??  Waiting anxiously!  If you didn't get my email for some reason, please let me know  :buck2:

amarantha
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #222 on: October 01, 2010, 07:50:04 PM »

I also have not received my package in Wisconsin. Any ideas?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #223 on: October 02, 2010, 12:25:30 PM »

I know people are still waiting on the red vinyl, but is there any word yet on when orange is going to start shipping out?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #224 on: October 04, 2010, 08:40:22 AM »

I sent a lot of email at IndeciSEAN but I don't have answer...  :-\

I don't know how I can do for have help...
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #225 on: October 04, 2010, 01:21:47 PM »


Yeah, i'm kinda stuck too. I've sent an e-mail to both team chaos and sean, and i still haven't heard anything back as to the whereabouts of my bundle. Wasn't there going to be an e-mail sent out to those who are still waiting?



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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #226 on: October 04, 2010, 03:55:19 PM »

Also just sent you an e-mail  O0
Still waiting guys (for a response to the e-mail AND the package)... :icon_scratch:
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #227 on: October 04, 2010, 04:12:16 PM »

I was wondering when the orange vinyl was shipping as well.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #228 on: October 05, 2010, 10:44:46 PM »

Emails will be going out later this week that should answer most, if not all, of your questions. most red orders were filled successfully but we did run into a few glitches in the system. we want to make sure that we have concrete answers for you rather than guessing.

To those of you who are waiting on packages or email responses: I am so sorry for the delay. We're still working out the bugs but with each project we're getting closer to the well-oiled machine we know this can be. Those of you still waiting on red vinyls, the email you'll receive will give you the option of a refund if you'd prefer not to wait. If you are okay with waiting, we'll include an extra thank you for your patience in your package.

Thank you all for sticking with us. We are building systems that will let us bring you even more cool things in the future.

Love.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #229 on: October 06, 2010, 12:40:25 AM »

Thanks for responding, Beth.  I'll look forward to the email and am STILL hoping to get the red vinyl package I ordered  :'(

amarantha
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #230 on: October 06, 2010, 03:36:41 AM »

Emails will be going out later this week that should answer most, if not all, of your questions. most red orders were filled successfully but we did run into a few glitches in the system. we want to make sure that we have concrete answers for you rather than guessing.

To those of you who are waiting on packages or email responses: I am so sorry for the delay. We're still working out the bugs but with each project we're getting closer to the well-oiled machine we know this can be. Those of you still waiting on red vinyls, the email you'll receive will give you the option of a refund if you'd prefer not to wait. If you are okay with waiting, we'll include an extra thank you for your patience in your package.

Thank you all for sticking with us. We are building systems that will let us bring you even more cool things in the future.

Love.

Thank you so much for your answer Beth!  O0

I wait email with patience.  ^-^
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #231 on: October 06, 2010, 03:26:50 PM »

Thanks Beth - I remain ever patient  ^-^
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #232 on: October 08, 2010, 06:43:07 AM »

Anyone get the email yet?

In Maine still waiting for my red bundle.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #233 on: October 09, 2010, 10:15:03 PM »

No email yet.

I'm in California.

amarantha
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #234 on: October 10, 2010, 11:39:46 AM »

I got my email yesterday:

Quote
Hello Jetske,

You are receiving this email because there was an oversight in the red #UkuleleHead shipping process and your order was not shipped with the rest of the batch.  We are so sorry for this delay and any inconvenience that it may have caused.  We are currently compiling a list of all the orders that were affected (luckily it's only a small percentage of the total orders) and will ship the remaining orders when we send out the orange vinyls in late October. 

As a thank you for your patience, we'll be including a little something extra in your package, or you can take this opportunity to let us know if you'd like your vinyl to be signed and we'll make it happen.
If you'd prefer not to wait and would like to cancel your order, just let us know and we'll refund your payment.  If your order was a gift and you need it sooner, please let us know ASAP and we'll do the best that we can to get it out to you immediately.

Thanks for sticking with us through our ups and downs as we embrace the new world order of DIY.

Love,
Sean, Hayley and Beth
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #235 on: October 10, 2010, 03:52:24 PM »

I've had an e-mail from Team Chaos, basically saying that it was shipped early Sept and, because of international shipping, could take up to several weeks. So, back to being patient...  :-\
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #236 on: October 11, 2010, 09:33:44 AM »

I always wait answer since 3 months...

The last email that I received was In July:

Can you please give me more information as to what operating system you were using (Windows Vista/Mac OSX Snow Leopard/Linux/whatever), what browser (Safari, Firefox, IE, etc), what type of computer, etc?


Additionally, if you could please tell me your IP -- I think a site like "whatismyip.com" might be able to get that to you easily -- and EXACTLY what package/packages you tried for, maybe that will help me see what happened.


Did you try and order anything else? Just the shirt, perhaps? I find it strange everyone else got through just fine but if there's a problem I want to make sure and find a way to make it up to you.


Thank you for your patience.


Best,
S


But I am patience and I think that they are a lot of work...  :-\
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #237 on: October 11, 2010, 05:35:40 PM »

Sadness  :-\  Still no email here.  I purchased the (red) vinyl t-shirt package the first day it went on sale.  I logged on at the first sale minute, and it took me approximately an hour to actually get through and place my order.  I paid a little more than the purchase price (not a ton more, but I'm super broke and on disability, means yes to red vinyl, but also yes to less food that week).  Also, on the first day that here on The Shadowbox, Sean announced he could get some Coilhouse mags, I purchased one and sent him $25 immediately for the magazine and his effort in getting it.  Supposed to be in the red vinyl package.  Sent Paypal transaction numbers on both purchases, but still haven't heard from anyone.  I'm incredibly bummed about this  :'( 

It's nice to hear, via another poster, that he got an email and that he'll be getting his red package at the end of October, and also that the vinyl can be signed by Amanda.  I'd love to hear that, something with a concrete answer and a concrete date (not a yeah, well, maybe).  A personalized, signed vinyl from Amanda would be awesome, and certainly worth waiting for if I could actually find out that's the case. Totally not trying to be a bitch about it, but jeez, I think y'all would feel the same way if in my shoes.

I'm a patient person, but I definitely need some actual communication about both the vinyl package and the Coilhouse purchase.  I know that you guys are probably pretty overwhelmed with stuff, but please, at least let us know something.  I am, as I'm sure we are all here on The Shadowbox, very loyal and supportive Amanda fans.  Recently, purchased EvelynEvelyn concert tickets for the first LA show, also the day they went on sale.  Have downloaded a myriad of stuff from her site.  Read Twitter and blogs daily.  I'm driving 7 hours from Southern California to San Francisco just to see the DD New Year's Eve show, and bringing four other people with me (some newbies to AFP).  I regularly post on both Facebook and Twitter about her new releases and all the awesome stuff going on.

So, please guys?

amarantha ^^..^^
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #238 on: October 11, 2010, 10:38:12 PM »

Sadness  :-\  Still no email here.  I purchased the (red) vinyl t-shirt package the first day it went on sale.  I logged on at the first sale minute, and it took me approximately an hour to actually get through and place my order.  I paid a little more than the purchase price (not a ton more, but I'm super broke and on disability, means yes to red vinyl, but also yes to less food that week).  Also, on the first day that here on The Shadowbox, Sean announced he could get some Coilhouse mags, I purchased one and sent him $25 immediately for the magazine and his effort in getting it.  Supposed to be in the red vinyl package.  Sent Paypal transaction numbers on both purchases, but still haven't heard from anyone.  I'm incredibly bummed about this  :'( 

It's nice to hear, via another poster, that he got an email and that he'll be getting his red package at the end of October, and also that the vinyl can be signed by Amanda.  I'd love to hear that, something with a concrete answer and a concrete date (not a yeah, well, maybe).  A personalized, signed vinyl from Amanda would be awesome, and certainly worth waiting for if I could actually find out that's the case. Totally not trying to be a bitch about it, but jeez, I think y'all would feel the same way if in my shoes.

I'm a patient person, but I definitely need some actual communication about both the vinyl package and the Coilhouse purchase.  I know that you guys are probably pretty overwhelmed with stuff, but please, at least let us know something.  I am, as I'm sure we are all here on The Shadowbox, very loyal and supportive Amanda fans.  Recently, purchased EvelynEvelyn concert tickets for the first LA show, also the day they went on sale.  Have downloaded a myriad of stuff from her site.  Read Twitter and blogs daily.  I'm driving 7 hours from Southern California to San Francisco just to see the DD New Year's Eve show, and bringing four other people with me (some newbies to AFP).  I regularly post on both Facebook and Twitter about her new releases and all the awesome stuff going on.

So, please guys?

amarantha ^^..^^

Amarantha - I'm still working on the bottom line of your order, I think your particular package was delayed because it was set aside to include the copy of Coilhouse, but don't worry, we haven't forgotten about you and you'll get everything you ordered. We'll be sending you an email soon, I just want to make sure that we have all the accurate info we need first.

The emails with info on red orders were sent out the day before we left to travel to NYC for the webcast, and this weekend has eaten up a lot of time and energy, we're still working on answering all the emails that have come in and replying to things on a rolling basis. we appreciate your patience and promise that everything will be worked out shortly.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #239 on: October 11, 2010, 10:43:39 PM »

Anyone get the email yet?

In Maine still waiting for my red bundle.
If you ordered a red vinyl and haven't received it yet, please email teamchaos@amandapalmer.net - the more info you provide us - the better - your full name, the shipping address you used, your paypal transaction ID, the email address you ordered etc. 

Some bundles are actually still in transit via the postal service (most of these are international orders but there are a few domestic orders still en route via the USPS).

And a few records have been marked as undeliverable/returned to sender and were returned to us.

So shoot us an email if you haven't received one from us about the Red vinyl, and we'll see what's up.


Anyone asking about the orange vinyl - you'll be getting more info shortly.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #240 on: October 11, 2010, 11:24:41 PM »

Thanks for the reply here, Hayley.  I'm happier now knowing that I'll be hearing soon and that I'll still be getting everything.  With the delay (and referencing the post where another person posted the email he received), is it possible for Amanda to sign it???  Is that asking too much??  Can't hurt to ask, right?  :headbang:

amarantha
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #241 on: October 12, 2010, 12:25:26 AM »

Thanks for the reply here, Hayley.  I'm happier now knowing that I'll be hearing soon and that I'll still be getting everything.  With the delay (and referencing the post where another person posted the email he received), is it possible for Amanda to sign it???  Is that asking too much??  Can't hurt to ask, right?  :headbang:

amarantha
yes yes, you'll be getting that same deal :)
I know the wait is agonizing but we'd rather make sure you're getting all the correct info and that everything is set on our end instead of rushing, we don't want to give you the wrong details.
We'll definitely make sure that you're all set with your order and that you get the record, the magazine, some extra goodies and of course, TLC, don't worry!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #242 on: October 12, 2010, 02:07:05 AM »

I replied to my email asking if it were possible to get the 'Uke Can Do It' shirt added to my bundle seeing as though it has been delayed. Is this possible? I am happy to pay for more shipping but not if it's another $11 considering it's only one shirt being added to 2 other bundles that I've already paid the shipping for. I would have ordered it and just sent you the receipt but just want to see if I can add it without having to pay another $11 in shipping.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #243 on: October 12, 2010, 12:53:33 PM »

I replied to my email asking if it were possible to get the 'Uke Can Do It' shirt added to my bundle seeing as though it has been delayed. Is this possible? I am happy to pay for more shipping but not if it's another $11 considering it's only one shirt being added to 2 other bundles that I've already paid the shipping for. I would have ordered it and just sent you the receipt but just want to see if I can add it without having to pay another $11 in shipping.

Don't worry, I'll send you a reply with all the info you need to do that.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #244 on: October 12, 2010, 06:35:56 PM »

I replied to my email asking if it were possible to get the 'Uke Can Do It' shirt added to my bundle seeing as though it has been delayed. Is this possible? I am happy to pay for more shipping but not if it's another $11 considering it's only one shirt being added to 2 other bundles that I've already paid the shipping for. I would have ordered it and just sent you the receipt but just want to see if I can add it without having to pay another $11 in shipping.

Don't worry, I'll send you a reply with all the info you need to do that.

Thanks!  O0
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astrozombie1971

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #245 on: November 04, 2010, 10:41:06 AM »

New on this forum but can someone tell me whats happening to the "kayla painted this ukelele"bundles? I ordered on the day it came out in July,last email I recieved was to give them the words for the haiku saying it would be shipping out the end of August and the haiku sent via email by September 30.Contacted the chaos team and still nothing.Whats going on.I bought it as a present for the wife and Im getting a bit peeved.Any word on this would be great.Thanks >:(
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #246 on: November 07, 2010, 11:53:52 AM »

Yeah, i still haven't received my red vinyl either. I was asked to wait until November before getting back into touch with Team Chaos and guess what? It's now November and still no package! I've sent an e-mail to Team Chaos anyway. Hopefully, i'll hear back soon.

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #247 on: November 07, 2010, 03:31:26 PM »

Yeah, i still haven't received my red vinyl either. I was asked to wait until November before getting back into touch with Team Chaos and guess what? It's now November and still no package! I've sent an e-mail to Team Chaos anyway. Hopefully, i'll hear back soon.
Same here...  :sad7:
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Angélique

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #248 on: November 10, 2010, 04:39:37 AM »

I always wait orange vinyl and blue shirt...

Normal?  :-\
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #249 on: November 11, 2010, 11:40:05 PM »

Anyone know when the red vinyl is supposed to arrive?  I ordered a vinyl and t-shirt back in July and haven't heard anything.  I emailed a few times and only got one response in September saying that they would get back to me.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #250 on: November 12, 2010, 11:15:57 PM »

What is the word on the orange vinyl and Uke shirt?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #251 on: November 13, 2010, 06:56:17 PM »

Yeah, I'm also wondering when the haikus will be emailed? I understand that team Chaos have been crazy busy and trying to resolve other Ukulelehead issues, I'm just wondering around when the 250$ ppl should expect the haikus? <3
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #252 on: November 16, 2010, 09:55:09 AM »

Any news on the orange vinyl?
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #253 on: November 16, 2010, 03:41:55 PM »

Yeah, i still haven't received my red vinyl either. I was asked to wait until November before getting back into touch with Team Chaos and guess what? It's now November and still no package! I've sent an e-mail to Team Chaos anyway. Hopefully, i'll hear back soon.
Same here...  :sad7:
bump  :'(
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #254 on: November 16, 2010, 09:43:49 PM »

It would be nice to hear something since it's now mid-November...
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #255 on: November 17, 2010, 07:56:07 AM »

Any news on the orange vinyl?
+1

I always wait orange vinyl and the blue shirt...  :-\
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #256 on: November 18, 2010, 03:46:23 PM »

Was told about two weeks ago there was an issue with the labels and they where going to track them down at the post office.Nothing since then. I know the team are busy with the Dolls stuff,but surely they should get this sorted first as people have paid money for it a good while ago.Finish one project before starting another one.Seems sensible to me.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #257 on: November 18, 2010, 03:48:00 PM »

^But if they did that, there wouldn't be sufficient chaos for them to remain team chaos and the world would fall into oblivion with a lack of team chaos.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #258 on: November 18, 2010, 05:48:43 PM »

  ;D Very True.But its not much consolation to the many who have laid out a lot of money and are still left in the dark about thier orders. Chaos is fine,but not at the expense of others.Thats just taking the p@#s.Just hope it gets sorted soon.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #259 on: November 19, 2010, 07:40:08 AM »

Agreed.  Items already paid for should have priority.  I hope this isn't going to take as long as the WKAP? bundle.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #260 on: November 21, 2010, 06:57:37 PM »

Agreed.  Items already paid for should have priority.  I hope this isn't going to take as long as the WKAP? bundle.

I think I'm more annoyed by the lack of communication than by the wait. The orange vinyl was originally slated for the end of September, and then in the middle of October we finally get an email saying it will be shipping by the end of Oct/start of November. Now more than another month has passed and still nothing? I get that Team Chaos is learning as they go along and entering new territory  constantly and I have a lot of respect for that, but leaving customers in the dark is not a way to get people coming back.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #261 on: November 22, 2010, 10:00:58 AM »

OK guys check your inboxes.
Anyone still waiting for the Red Ukulele?
Or am I the only one?

Its been a long time and I dont remember if I read what people got with the red preorders.
I think there was going to be some extra care put in the red vinyl parcels.
Can someone remind me what it was?
Thanks
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astrozombie1971

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #262 on: November 22, 2010, 01:35:59 PM »

Agreed.  Items already paid for should have priority.  I hope this isn't going to take as long as the WKAP? bundle.

I think I'm more annoyed by the lack of communication than by the wait. The orange vinyl was originally slated for the end of September, and then in the middle of October we finally get an email saying it will be shipping by the end of Oct/start of November. Now more than another month has passed and still nothing? I get that Team Chaos is learning as they go along and entering new territory  constantly and I have a lot of respect for that, but leaving customers in the dark is not a way to get people coming back.
  I agree.I have sent numerous emails and heard nothing back.I cant say I agree totally with the learning as they go thing though, seems to me all you need to do is have the product ready before you make it available to the fanbase, then when the orders come in,post them.Its pretty basic really.However,while we all wait in the dark,the team post pictures of the new merchandise shoot on twitter,and constant updates on new projects and other things to buy,all of which help Amanda live the the life she constantly updates everybody about.Since its your fanbase thats important to any artist,maybe its time to start treating them with a bit more respect.I go see her everytime she comes to Scotland,buy albums/packages and generally support most things Amanda does like many many others out there,however this fiasco and generally poor treatment by her team has really put me off.Which is a shame.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #263 on: November 22, 2010, 03:37:30 PM »

Agreed.  Items already paid for should have priority.  I hope this isn't going to take as long as the WKAP? bundle.

I think I'm more annoyed by the lack of communication than by the wait. The orange vinyl was originally slated for the end of September, and then in the middle of October we finally get an email saying it will be shipping by the end of Oct/start of November. Now more than another month has passed and still nothing? I get that Team Chaos is learning as they go along and entering new territory  constantly and I have a lot of respect for that, but leaving customers in the dark is not a way to get people coming back.
  I agree. I have sent numerous emails and heard nothing back. I cant say I agree totally with the learning as they go thing though, seems to me all you need to do is have the product ready before you make it available to the fanbase, then when the orders come in,post them. Its pretty basic really.However,while we all wait in the dark,the team post pictures of the new merchandise shoot on twitter,and constant updates on new projects and other things to buy, all of which help Amanda live the the life she constantly updates everybody about. Since its your fanbase thats important to any artist, maybe its time to start treating them with a bit more respect. I go see her everytime she comes to Scotland,buy albums/packages and generally support most things Amanda does like many many others out there, however this fiasco and generally poor treatment by her team has really put me off. Which is a shame.
Much as I hate to disparage any of Team Chaos, I happen to agree with a lot of what you say. I'm afraid to say that this will probably be the last time that I order anything via the Internet from them. Merch tables, yes, internet, no :-\
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #264 on: November 22, 2010, 04:41:29 PM »

Agreed.  Items already paid for should have priority.  I hope this isn't going to take as long as the WKAP? bundle.

I think I'm more annoyed by the lack of communication than by the wait. The orange vinyl was originally slated for the end of September, and then in the middle of October we finally get an email saying it will be shipping by the end of Oct/start of November. Now more than another month has passed and still nothing? I get that Team Chaos is learning as they go along and entering new territory  constantly and I have a lot of respect for that, but leaving customers in the dark is not a way to get people coming back.
  I agree. I have sent numerous emails and heard nothing back. I cant say I agree totally with the learning as they go thing though, seems to me all you need to do is have the product ready before you make it available to the fanbase, then when the orders come in,post them. Its pretty basic really.However,while we all wait in the dark,the team post pictures of the new merchandise shoot on twitter,and constant updates on new projects and other things to buy, all of which help Amanda live the the life she constantly updates everybody about. Since its your fanbase thats important to any artist, maybe its time to start treating them with a bit more respect. I go see her everytime she comes to Scotland,buy albums/packages and generally support most things Amanda does like many many others out there, however this fiasco and generally poor treatment by her team has really put me off. Which is a shame.
Much as I hate to disparage any of Team Chaos, I happen to agree with a lot of what you say. I'm afraid to say that this will probably be the last time that I order anything via the Internet from them. Merch tables, yes, internet, no :-\
Yeah....although my red Ukelelehead did arrive safely and on time, after reading the past few pages here, I wouldn't feel comfortable ordering Amanda merchandise online again.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #265 on: November 22, 2010, 05:33:35 PM »

Anyone still waiting for the Red Ukulele?
Or am I the only one?

I think there's a few of us still waiting for the red vinyl/bundles......
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insignifikunt

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #266 on: November 22, 2010, 09:55:21 PM »

OK guys check your inboxes.
Anyone still waiting for the Red Ukulele?
Or am I the only one?

Its been a long time and I dont remember if I read what people got with the red preorders.
I think there was going to be some extra care put in the red vinyl parcels.
Can someone remind me what it was?
Thanks

I'm still waiting on my red vinyls but I got an email back and decided to add the newer uke shirts so I guess I knew I'd be waiting longer
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insignifikunt

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #267 on: November 22, 2010, 10:08:48 PM »

Agreed.  Items already paid for should have priority.  I hope this isn't going to take as long as the WKAP? bundle.

I think I'm more annoyed by the lack of communication than by the wait. The orange vinyl was originally slated for the end of September, and then in the middle of October we finally get an email saying it will be shipping by the end of Oct/start of November. Now more than another month has passed and still nothing? I get that Team Chaos is learning as they go along and entering new territory  constantly and I have a lot of respect for that, but leaving customers in the dark is not a way to get people coming back.
  I agree.I have sent numerous emails and heard nothing back.I cant say I agree totally with the learning as they go thing though, seems to me all you need to do is have the product ready before you make it available to the fanbase, then when the orders come in,post them.Its pretty basic really.However,while we all wait in the dark,the team post pictures of the new merchandise shoot on twitter,and constant updates on new projects and other things to buy,all of which help Amanda live the the life she constantly updates everybody about.Since its your fanbase thats important to any artist,maybe its time to start treating them with a bit more respect.I go see her everytime she comes to Scotland,buy albums/packages and generally support most things Amanda does like many many others out there,however this fiasco and generally poor treatment by her team has really put me off.Which is a shame.

I am still waiting for my red vinyl and although I'd rather not still be waiting, and it is annoying and it does get to me when I see other projects being picked up left right and centre even though these packages have not yet been received by everyone, I also kind of understand. It definitely is not possible to have the product ready and ship it off as orders come in when you are working in a small team. Shipping costs A LOT and if they were to do it that way I guarantee you shipping would be 10x more expensive so by sending it in bulk I am pretty sure they save which means we save, but also means not shipping as orders come in, but letting them accumulate until they have a lot to send.

secondly as part of my job (I do not work for Amanda so this is not why I am defending team chaos) I am required to send large volumes of CDs out to various media to be reviewed or to radio for airplay. By large volume I mean about 300. That can take me more than a day to do and all I am doing is folding press releases and stuffing envelopes with the CD and press release. 300 is NOTHING compared what volume of orders team chaos are getting and team chaos are taking the time to properly package these items to ensure they are not damaged. so it is definitely not a small job.

Yes it should not have taken as many months as it has so far, but they've run into problems along the way which were not their fault. I do agree that maybe more communication would have been better but even emails disappear with spam folders and such so if anyone has not heard back from them I highly suggest you check spam folders, or try and get in touch with them again because I heard from them when I first realised that my package hadn't come when it should have and they got back to me, and then they got back to me again when I told them I would add a shirt seeing as though I'd have to wait anyway.

So I guess what I am saying here in a long winded way is they aren't leaving people in the dark because there are many people who were contacted and are satisfied with their response. If you haven't gotten one I am sure it is due to some error whether human or technical but I highly doubt it is due to disrespect.

I am not having a go any anyone here and I am aware that everyone is entitled to having their own opinions and are free to speak them so I just thought I'd share my own.
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astrozombie1971

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #268 on: November 23, 2010, 03:43:34 AM »

I appreciate they are a small team and errors do happen,my work also revolves around dealing with web orders and postage services.However, Ive sent around seven emails,contacted them via twitter and am still non the wiser about the whereabouts or when my order will be fulfilled.And as for the shipping costs Ive paid £50 thats around a$100 I think,thats nothing to be sniffed at,especially as its coming up for six months now.Hate to appear like a bit of a moaner but I bought this package for my wife as a present for her birthday,so you can appreciate how it looks to her,she thinks I forgot her birthday(I have done before,but not this time.LOL).The only reason I posted on this forum was an extra attempt to get some information on what was going on,and hopefully get a response from the team.Maybe Santa will bring it next month.
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vicvic

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #269 on: November 23, 2010, 10:19:41 AM »

It definitely is not possible to have the product ready and ship it off as orders come in when you are working in a small team. Shipping costs A LOT and if they were to do it that way I guarantee you shipping would be 10x more expensive so by sending it in bulk I am pretty sure they save which means we save, but also means not shipping as orders come in, but letting them accumulate until they have a lot to send.
In that case I'd question whether the small team approach is really the best one for fulfilling merch orders. I'm not criticizing Team Chaos per se because they're great people, and I'm sure they're trying to do their best while bogged down with lots of projects and errors that weren't their fault. I assume a third-party merchandise store (like JSR) would be more expensive for the team, but at least it minimizes the chances of fans waiting months on end for paid merchandise with their hope running out.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #270 on: November 23, 2010, 02:44:41 PM »

It definitely is not possible to have the product ready and ship it off as orders come in when you are working in a small team. Shipping costs A LOT and if they were to do it that way I guarantee you shipping would be 10x more expensive so by sending it in bulk I am pretty sure they save which means we save, but also means not shipping as orders come in, but letting them accumulate until they have a lot to send.
In that case I'd question whether the small team approach is really the best one for fulfilling merch orders. I'm not criticizing Team Chaos per se because they're great people, and I'm sure they're trying to do their best while bogged down with lots of projects and errors that weren't their fault. I assume a third-party merchandise store (like JSR) would be more expensive for the team, but at least it minimizes the chances of fans waiting months on end for paid merchandise with their hope running out.
Unless you use Music Today. I think the reason they wanted to handle it themselves is that they did use a big company to ship all the WKAP packages and some of us waited nearly a year to get all of our stuff.
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vicvic

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #271 on: November 24, 2010, 08:54:39 AM »

Unless you use Music Today. I think the reason they wanted to handle it themselves is that they did use a big company to ship all the WKAP packages and some of us waited nearly a year to get all of our stuff.
I've heard about that vaguely. (I'm a newer fan.) But an exception still doesn't change my overall point that a third party would generally have more time and resources to ship the packages and answer emails than five people who are running the rest of a business simultaneously, so I think it works out better for all parties involved.

At the very least, people shouldn't be billed for their orders until after they've shipped.
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insignifikunt

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #272 on: November 25, 2010, 06:25:52 AM »

It definitely is not possible to have the product ready and ship it off as orders come in when you are working in a small team. Shipping costs A LOT and if they were to do it that way I guarantee you shipping would be 10x more expensive so by sending it in bulk I am pretty sure they save which means we save, but also means not shipping as orders come in, but letting them accumulate until they have a lot to send.
In that case I'd question whether the small team approach is really the best one for fulfilling merch orders. I'm not criticizing Team Chaos per se because they're great people, and I'm sure they're trying to do their best while bogged down with lots of projects and errors that weren't their fault. I assume a third-party merchandise store (like JSR) would be more expensive for the team, but at least it minimizes the chances of fans waiting months on end for paid merchandise with their hope running out.

JSR charge a shit load more in shipping, at least that has been my experience, and they don't take as much care with items as Team Chaos do.

I'm not speaking for everyone here so I hope no one takes it that way, but I'd rather pay Team Chaos to do this work even if it does take longer, than JSR, nothing again them, but I would prefer my money to go more towards Amanda and her team than a 3rd party company. I can say that because I bought the vinyl for myself and a friend and we didn't require it in a certain amount of time so as long as I get it eventually I don't really care. I am still excitedly waiting. I know this isn't the case for everyone.
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Angélique

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #273 on: November 26, 2010, 06:47:39 AM »

Me too.

I'm patience for this fucking orange vinyl & this fucking blue shirt.  O0

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vicvic

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #274 on: November 26, 2010, 09:53:08 AM »


JSR charge a shit load more in shipping, at least that has been my experience, and they don't take as much care with items as Team Chaos do.

I'm not speaking for everyone here so I hope no one takes it that way, but I'd rather pay Team Chaos to do this work even if it does take longer, than JSR, nothing again them, but I would prefer my money to go more towards Amanda and her team than a 3rd party company. I can say that because I bought the vinyl for myself and a friend and we didn't require it in a certain amount of time so as long as I get it eventually I don't really care. I am still excitedly waiting. I know this isn't the case for everyone.
I don't know about overseas shipping, but domestic shipping was either about the same or less per item than what I paid for Ukelelehead. I was only using JSR as an example; they're far from my favorite online retailer.
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insignifikunt

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #275 on: November 27, 2010, 04:35:18 AM »

I'm talking overseas shipping.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #276 on: November 27, 2010, 02:50:59 PM »

vicvic - I just checked your email address and according to my records your vinyl was delivered quite some time ago.  If this is not the case, can you please contact teamchaos@amandapalmer.net with your information so I can investigate with the post office?

astrozombie1971 - check your email for an update on your order.  I'm sorry you did not receive one since our last correspondence.  It's good news!

for everyone: what insignifikunt says is true, the cost to our customers for overseas shipping with JSR and other big fulfillment houses was a major reason we decided to start doing fulfillment in-house.  we tried to keep the shipping costs down as low as possible, and in most cases they were close to what shipping actually cost us, both for domestic and international.  JSR's domestic shipping charge IS less than we charged for Radiohead, but that's for first class mail without tracking.  ALL our domestic orders, and all international orders of $250 or more, were shipped Priority Mail so we could track it.  We chose to use first class for international orders under $250 so that the cost of shipping wouldn't be prohibitive. 

During the Evelyn Evelyn preorder, a lot of people either didn't order or felt gouged by the shipping charges and we wanted to change that.   And as totalfrog pointed out, our experience with merch companies other than JSR was pretty bad.  I personally spent more than six months fixing mistakes musictoday had made, from sending out wrong shirt sizes, to not sending parts of the order out at all, to tossing vinyls into boxes with no padding so they arrived wrecked.  At a certain point we all looked around and said, okay, if we're spending so much time doing damage control, wouldn't it be better to do it ourselves in the first place?

A very very small percentage of red orders were missed.  The vast majority of the 1700 packages we sent during the first round of fulfillment arrived at their destinations safely soon after.  The rest are in the process of being corrected and will land in their owners hands very soon, along with a few extras and our sincere thanks for being patient with us.  For our very first major project handled completely in-house, I think that while it may not have been a home-run, it was definitely a triple. 

The orange vinyl ran into production problems which have caused delays.  Those customers who did not wish to wait have been offered full refunds with our apologies.  The ones that are waiting will receive their orders as soon as humanly possible.  As soon as the vinyls get to us we are ready to have our team of shipping help descend upon them and get them out, and I'll post an update both on Twitter and in this thread as soon as that happens.

We are very, very thankful to those of you who ordered Ukulelehead.  Your purchase is helping keep our business running, and the experience of running fulfillment ourselves was an educational one.  We have exciting projects in the works that will run better because of what we've learned through this, both through the good parts and the not-so-good.  I am truly sorry to the people who are still waiting on their orders--- even though there are other projects coming up, you are still at the top of our list, and we'll drop everything else when the orange vinyl comes in to get it out fast.  And as we've said before, if you are tired of waiting, just forward your receipt to teamchaos@amandpalmer.net with the subject line "CANCEL" and we'll refund your money.   

I hope that these bumps in the road won't cause too many of you to skip ordering AFP or Dresden Dolls products from us next time, although I understand if they do.  Our system is not perfect yet, but we're getting there.  We have extra failsafes in place for the orange fulfillment and for the holiday ordering seasons, and I know they will go smoothly. 

I am always available and eager to hear your feedback, questions, complaints and compliments.  You can contact me and the rest of the merch team at merch@amandapalmer.net, which will be our permanent address for merch-related emails.  And thank you, always, for doing what you do so we can do what we do (even though we don't do it perfectly yet.)
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vicvic

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #277 on: November 27, 2010, 09:58:10 PM »

vicvic - I just checked your email address and according to my records your vinyl was delivered quite some time ago.  If this is not the case, can you please contact teamchaos@amandapalmer.net with your information so I can investigate with the post office?
Oh no, I got mine fine--I believe I wrote that, too. I was just weighing in in general with what I thought might alleviate problems on all sides. I do appreciate your concern and reasoning for in-house fulfillment.
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astrozombie1971

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #278 on: November 28, 2010, 12:06:46 PM »

Hurrah.Checked my email and my package has been found and  O0 is on the way at last.Thankyou very much for sorting this out.Still wondering whats happened to the haiku though?any word on this would be greatly appreciated.thanks again for getting this all sorted.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #279 on: December 01, 2010, 01:37:36 PM »

Hi, I know that the awesome vinyl has been delayed, but it is december now... just wondering where it can bee and how more long it's gonna be delayed?
Lots of hugs & love
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #280 on: December 01, 2010, 01:51:12 PM »

still no word on the Haikus.did anybody else recieve one.ive heard my bundle is on the way but nothing about this part of it.update please.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #281 on: December 01, 2010, 06:33:01 PM »

Have all the outstanding red orders been shipped yet?? I've been manically flooding Team Chaos' inbox but haven't heard anything since the middle of October. I'm not fussed by the delay with the orange, but I'm DYING to get the red!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #282 on: December 02, 2010, 11:29:31 AM »

Have all the outstanding red orders been shipped yet?? I've been manically flooding Team Chaos' inbox but haven't heard anything since the middle of October. I'm not fussed by the delay with the orange, but I'm DYING to get the red!

Same here. No reply to my emails so I have no clue what is going on.
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astrozombie1971

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #283 on: December 02, 2010, 01:00:18 PM »

i had to send loads of emails also.still waiting for a reply.think they should post some info about everything that is being asked about.especially the haiku in my case as im fed up asking about it.they will be dealing with the new bundles that were put up the other day(yes I did order one.just hope this arrives before or close to xmass as advertised).just some answers would be nice.
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IANTE

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #284 on: December 05, 2010, 12:45:27 AM »

Did anyone get the orange vinyl?

I'm just going to stop there.
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astrozombie1971

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #285 on: December 05, 2010, 05:23:17 PM »

given up asking questions about this.mine is on its way apparently,i ordered one of the bundles.no word about the haiku part of it,dispite numerouse emails.ive ordered a caberet bundle for an xmas present for the other half.but once this arrives i wont be dealing with them again.if those involved can come on this forum to answer questions for people about the new products on offer and twitter about benine day to day stuff,surely they can answer questions about orders that have been paid for nearly six months ago.hope everyone gets the stuff they ordered or at least a reply to queries.dont mean to go on about this but it is totally out of order.small team or not,this kind of service sucks.they really need to up their game if they expect to get return business.
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astrozombie1971

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #286 on: December 06, 2010, 05:57:03 PM »

haiku has arrived!!!!!!!!!!!!!!!!!!!!!!.will open it in the morning with the wife as its based on our wedding.just hope its the right one.now just waiting on the postal service getting my bundle to me,which may be a while as the UK is in the grip of the second Ice age.Thanks to those involved in making it happen.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #287 on: December 09, 2010, 07:28:39 PM »

The lack of communication about this is starting to become a bit of a joke. I haven't had an email since the middle of October.

My main concern at the moment is that I'm (quite unexpectedly) moving house in about 2 weeks and I'm waiting on two red ukulelehead bundles, two orange ukulelehead bundles and a $300 order from the new Post War Trade. The orange vinyl and PWT stuff should be fine, as they haven't shipped yet (and I have sent emails off....). The last thing I want is for the red vinyl to be shipped to an address I'm no longer at after the headfuck it's been so far.

PLEASE GIVE US AN UPDATE ON THE RED VINYLS THAT WERE MISSED IN THE ORIGINAL SHIPMENT!!

I'm really not too annoyed about the wait. So long as I get it EVENTUALLY, I'm not too bothered. It's a pain. But these things happen. Shit fucks up. Rock and roll, motherfuckers. But the lack of comminucation about it all is starting to shit me. Just a little!

I don't have an issue with the delay with the orange vinyl. I'm sure once Team Chaos know what's going on, they'll let everyone know. And the new Post War Trade...well......fingers fucking crossed!  ^-^
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insignifikunt

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #288 on: December 10, 2010, 08:11:49 AM »

@PostWarTrade: for the handful of red #Ukulelehead customers still waiting: your stuff ships tue/wed, plus we're emailing a coupon to you for free stuff
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Angélique

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #289 on: December 11, 2010, 05:45:04 AM »

Stupid question, sorry but:  :uglystupid2:

The orange vinyl arrived?

If yes, they were sent?  :coolsmiley:
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beth of all trades

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #290 on: December 11, 2010, 05:50:33 PM »

Stupid question, sorry but:  :uglystupid2:

The orange vinyl arrived?

If yes, they were sent?  :coolsmiley:

They have not arrived yet.  I expect them at the end of this week and will post here & on the @PostWarTrade twitter if that changes. 

Everyone:  I'll be updating the @PostWarTrade twitter as soon as I have more info on the Orange vinyl (and posting photos when it arrives, etc.)  As of Friday the scheduled delivery to me in Brooklyn is December 16th, but there are apparently snowstorms in Europe that may cause further delays.  Let's all keep our fingers crossed that they arrive on or ahead of schedule so on Friday & Saturday the elves will be working furiously to send them to you. 
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coedycakes

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #291 on: December 12, 2010, 05:03:57 PM »

@PostWarTrade: for the handful of red #Ukulelehead customers still waiting: your stuff ships tue/wed

Hoorah!!

Quote
plus we're emailing a coupon to you for free stuff

Holy crap! That's AWESOME!!!

Thanks guys!!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #292 on: December 15, 2010, 05:09:54 PM »

So is there any chance I will get a reply regarding my red UkuleleHead vinyl as a Christmas gift?
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the astronaut

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #293 on: December 15, 2010, 06:47:39 PM »

Have all the outstanding red orders been shipped yet?? I've been manically flooding Team Chaos' inbox but haven't heard anything since the middle of October. I'm not fussed by the delay with the orange, but I'm DYING to get the red!

Same here. No reply to my emails so I have no clue what is going on.

So is there any chance I will get a reply regarding my red UkuleleHead vinyl as a Christmas gift?

Have you checked your spam folder for info? We've sent several updates to the people who are still waiting on your red vinyl.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #294 on: December 15, 2010, 08:11:06 PM »

Update: the orange vinyl and the shirts/etc we need to fill the rest of the red orders are arriving to us in Brooklyn tomorrow!
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trickster

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #295 on: December 16, 2010, 01:15:12 AM »

Have all the outstanding red orders been shipped yet?? I've been manically flooding Team Chaos' inbox but haven't heard anything since the middle of October. I'm not fussed by the delay with the orange, but I'm DYING to get the red!

Same here. No reply to my emails so I have no clue what is going on.

So is there any chance I will get a reply regarding my red UkuleleHead vinyl as a Christmas gift?

Have you checked your spam folder for info? We've sent several updates to the people who are still waiting on your red vinyl.


I always check my spam folder. Never seen any emails regarding my red vinyl in there
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SaraMargret

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #296 on: December 16, 2010, 06:18:21 PM »

I got a very nice email last night about the red vinyl bundle. It sounds like they will be shipping any day now.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #297 on: December 17, 2010, 11:12:07 AM »

I got a very nice email last night about the red vinyl bundle. It sounds like they will be shipping any day now.
You did?
I am starting to worry a lot.
Still no emails to me.
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Two Headed Boy

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #298 on: December 17, 2010, 03:27:04 PM »

I got a very nice email last night about the red vinyl bundle. It sounds like they will be shipping any day now.
You did?
I am starting to worry a lot.
Still no emails to me.

Nor me...  :-\
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the astronaut

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #299 on: December 17, 2010, 04:08:11 PM »

I got a very nice email last night about the red vinyl bundle. It sounds like they will be shipping any day now.
You did?
I am starting to worry a lot.
Still no emails to me.

Nor me...  :-\

The e-mails were sent to the e-mail associated with your PayPal account; we've been trying to be as diligent as possible in getting to absolutely everyone who is still waiting on anything from the Ukulelehead preorder so as not to make any of you worry any more than you already have.

SaraMargaret is right-- the remaining red vinyls and the all of the orange vinyls are being shipped SOON!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #300 on: December 18, 2010, 04:28:03 PM »

I got a very nice email last night about the red vinyl bundle. It sounds like they will be shipping any day now.
You did?
I am starting to worry a lot.
Still no emails to me.

Nor me...  :-\

The e-mails were sent to the e-mail associated with your PayPal account; we've been trying to be as diligent as possible in getting to absolutely everyone who is still waiting on anything from the Ukulelehead preorder so as not to make any of you worry any more than you already have.

SaraMargaret is right-- the remaining red vinyls and the all of the orange vinyls are being shipped SOON!
My usual e-mail address and the e-mail address associated with my pay-pal account are one and the same, so something is amiss somewhere.

Still, the remaining red vinyls and the all of the orange vinyls are being shipped SOON! YAY!!!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #301 on: December 18, 2010, 06:49:42 PM »

I'm happy the red vinyls are being shipped soon, too.  But, I've heard that before.

Sent teamchaos an email, even sent them a "waiting" haiku.  No response, again, still.  So incredibly frustrating.  I also purchased the signed Tristan cd, but am wondering if it will the same thing as the red vinyl.  Want stuff from Post War Trade, but am gun shy.  Oh well, hopefully "soon", this time, really, means soon. O0

~amarantha
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #302 on: December 19, 2010, 12:05:47 AM »

I'm happy the red vinyls are being shipped soon, too.  But, I've heard that before.

Sent teamchaos an email, even sent them a "waiting" haiku.  No response, again, still.  So incredibly frustrating.  I also purchased the signed Tristan cd, but am wondering if it will the same thing as the red vinyl.  Want stuff from Post War Trade, but am gun shy.  Oh well, hopefully "soon", this time, really, means soon. O0

~amarantha

Can you FWD me your last e-mail to teamchaos, please? sean@amandapalmer.net
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #303 on: December 19, 2010, 07:34:35 AM »

My usual e-mail address and the e-mail address associated with my pay-pal account are one and the same, so something is amiss somewhere.

Still, the remaining red vinyls and the all of the orange vinyls are being shipped SOON! YAY!!!

Same here my PayPal email matches my main email address.
I emailed Sean@amadapalmer.net including my 2 PayPal receipts on the bottom of the message.
A simple confirmation that I am getting the Red vinyl is enough to make me stop wondering. :D
Cheers!  :headbang:
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #304 on: December 19, 2010, 03:18:31 PM »

Okay, Sean.  I sent it to you.  Just an "it's been sent" email, or even note here on the box, would be great.

~amarantha
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #305 on: December 23, 2010, 07:47:39 AM »

hey there, afp team.

i ordered a vinyl bundle via bandcamp and i haven't heard anything since you took my money. i did get the download link, but that was it. never have i received an answer to any of the emails i sent. i am disappointed and frankly, at this point, majorly pissed off. i signed up for this, hoping to get some answers. where is my order? as i have a confirmation email, i suppose you did get my order on nov 23/4... so, where is it? when do i get it? why why why can't you answer my emails?

i would really appreciate feedback from the afp team.

dama.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #306 on: December 23, 2010, 10:34:54 PM »

hey there, afp team.

i ordered a vinyl bundle via bandcamp and i haven't heard anything since you took my money. i did get the download link, but that was it. never have i received an answer to any of the emails i sent. i am disappointed and frankly, at this point, majorly pissed off. i signed up for this, hoping to get some answers. where is my order? as i have a confirmation email, i suppose you did get my order on nov 23/4... so, where is it? when do i get it? why why why can't you answer my emails?

i would really appreciate feedback from the afp team.

dama.


Sorry you haven't heard anything from us -- we've sent out several e-mails to everyone who we knew still needed their packages. Did you order a red vinyl or an orange vinyl bundle? If you ordered the orange vinyl, we're sending everyone's late next week.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #307 on: December 24, 2010, 04:13:33 AM »

I've got to say, you guys know I'm missing my red vinyl package, because I keep emailing the crap out of you!  Forwarded my last email to Sean - still nothing.  Glad the orange vinyl people are getting their stuff, but geez guys, this is really getting ridiculous :-(  Why, why, why can I not get a response????????????????

~amarantha
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #308 on: December 24, 2010, 09:26:11 AM »

I've got to say, you guys know I'm missing my red vinyl package, because I keep emailing the crap out of you!  Forwarded my last email to Sean - still nothing.  Glad the orange vinyl people are getting their stuff, but geez guys, this is really getting ridiculous :-(  Why, why, why can I not get a response????????????????

~amarantha
Ditto, except for Sean read Beth, but same response  :'(
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dama5182

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #309 on: December 24, 2010, 06:10:06 PM »

hey there, afp team.

i ordered a vinyl bundle via bandcamp and i haven't heard anything since you took my money. i did get the download link, but that was it. never have i received an answer to any of the emails i sent. i am disappointed and frankly, at this point, majorly pissed off. i signed up for this, hoping to get some answers. where is my order? as i have a confirmation email, i suppose you did get my order on nov 23/4... so, where is it? when do i get it? why why why can't you answer my emails?

i would really appreciate feedback from the afp team.

dama.


Sorry you haven't heard anything from us -- we've sent out several e-mails to everyone who we knew still needed their packages. Did you order a red vinyl or an orange vinyl bundle? If you ordered the orange vinyl, we're sending everyone's late next week.

i did order an orange vinyl bundle - i think. at that time it said you had like seventeen left, now - funny enough - it's about a hundred... but i am still pretty sure it was orange... . anyway, sean emailed me with my bandcamp order details and i already confirmed that both items and address are correct. but many thanks for answering.

late next week then means i will do santa again in about two or three weeks...

 
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #310 on: December 25, 2010, 03:23:32 PM »

Sorry you haven't heard anything from us -- we've sent out several e-mails to everyone who we knew still needed their packages.

So that means that the people who havent heard from you will not get a red vinyl?
Seriously I dont know what to do or who to contact to get an answer about my red UkuleleHead that was never showed up.
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MissDatura

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #311 on: December 27, 2010, 07:44:43 PM »

I haven't received any emails regarding my orange vinyl.  Has it shipped?  If it hasn't, I would like to cancel. Frankly, after the wait I no longer care if I have the vinyl, and will probably stick to mp3s from now on.
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passioneer

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #312 on: December 29, 2010, 02:11:29 PM »

I'm posting this here because I'm not getting any help through email anymore. I didn't even order the vinyl, I ordered a shirt and, frankly, months of waiting is ridiculous for a shirt and I don't even want it anymore. I sent my first email asking to be refunded at the beginning of November to teamchaos@amandapalmer.net and got a response that it wouldn't be a problem. But, a month and a half later, I still haven't been refunded and I think that's plenty of time to issue one. I've sent two other emails since then. The second one was a response to the latest red vinyl update that went out a couple weeks ago so it was to the merch@amandapalmer.net address instead. No responses at all to either of them. I've been very patient about this and would really like to be able to stop worrying about it all. So if someone could give me a new address to email, give me some sort of ETA on when the refund will be happening, etc. I would very much appreciate it.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #313 on: January 01, 2011, 02:10:50 PM »

I won my prize package in a magnet caption contest. Team Chaos sent me a email saying they will ship my package after they've shipped the orange vinyls. I hope they haven't forgot about that!  :icon_rr:
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MissDatura

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #314 on: January 03, 2011, 07:40:02 PM »

I would suggest contating Sean. :)
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #315 on: January 07, 2011, 08:41:26 AM »

I'm just wondering, are there still people waiting on the orange vinyl/t shirt package and Tristian's cd? I thought all this
stuff was suppose to get to us before Christmas, not that I needed it for Christmas just this stuff was paid for eons ago.
I really like everyone who works for/with Amanda so I don't want to complain and I won't complain. It just would be nice
to be told what's going on.
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insignifikunt

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #316 on: January 07, 2011, 09:03:22 AM »

I'm just wondering, are there still people waiting on the orange vinyl/t shirt package and Tristian's cd? I thought all this
stuff was suppose to get to us before Christmas, not that I needed it for Christmas just this stuff was paid for eons ago.
I really like everyone who works for/with Amanda so I don't want to complain and I won't complain. It just would be nice
to be told what's going on.

The answer to whether anyone got Tristan's CD...

Hi. When are the CD's that were signed by Amanda and Tristan suppose to ship out?

This week.

Not likely as it is being shipped this week but maybe expect next week or the week after depending where you are.





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meganpaige

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #317 on: January 07, 2011, 11:47:24 AM »

I'm just wondering, are there still people waiting on the orange vinyl/t shirt package and Tristian's cd? I thought all this
stuff was suppose to get to us before Christmas, not that I needed it for Christmas just this stuff was paid for eons ago.
I really like everyone who works for/with Amanda so I don't want to complain and I won't complain. It just would be nice
to be told what's going on.

The answer to whether anyone got Tristan's CD...

Hi. When are the CD's that were signed by Amanda and Tristan suppose to ship out?

This week.

Not likely as it is being shipped this week but maybe expect next week or the week after depending where you are.


Also: @PostWarTrade Everyone asking about Tristan CDs- should be out by the end of next week! THANK YOU for your patience, we love you. Posted yesterday.
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #318 on: January 07, 2011, 01:40:59 PM »

Christmas came and went as did the new year, and I still have no uke bundle.This is beyond a joke.Hoping its at least in the country and just held up in the postal system due to the snow before christmas.If its not here by the end of January I will be requesting a refund.
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amarantha

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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #319 on: January 09, 2011, 03:17:24 PM »

Same here. No communication, no bundle.  Alas, no snow in Southern California to stall delivery.  Red vinyl package and Coilhouse magazine ordered in July.  Well, it's January now.  WTF?  Will someone PLEASE communicate.  Numerous emails sent, no recent response at all.  PLEASE let me know what's going on.  I'll be moving at the end of this month.

amarantha >:(
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #320 on: January 09, 2011, 04:10:09 PM »

My sister ordered the orange on the first day and just got an email confirmation of shipment yesterday. So they're on their way!
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #321 on: January 12, 2011, 02:38:32 PM »

Another e-mail sent to TeamChaos about my missing Red Ukulele package. Wish me luck...  :-\
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Re: The UkuleleHead Q&A/FAQ Thread...
« Reply #322 on: January 12, 2011, 02:51:10 PM »

Another e-mail sent to TeamChaos about my missing Red Ukulele package. Wish me luck...